Job Description

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We’re looking for a proactive and driven B2B Global Training and Enablement Manager to join Bolt for Business. You will help shape how our commercial teams learn, develop, and perform across global markets, building scalable enablement programs that support performance from onboarding through continuous development. This role will play a key part in strengthening how our teams operate and grow as Bolt for Business continues to scale rapidly across 50+ countries.

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<title> About us</title>
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With over 200 million users in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa — and it’s all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or ability.

Our ultimate goal is to make cities for people, not cars. And we need your help on this mission!

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<title> About the role</title>

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This newly created role sits within the Global Operations team and reports to the Senior Manager of Global Revenue Excellence. You will own how our commercial teams learn, develop and perform - from the moment a new hire joins to the ongoing skills development that keeps our people sharp across 50+ markets. While the primary focus is on Sales and Account Management, this role touches all commercial functions across Bolt for Business globally.

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<title> Main tasks and responsibilities:</title>

<point>Own and run the full onboarding programme for new commercial hires globally - scheduling, facilitation, role play assessments and structured feedback across the first weeks of joining</point>
<point>Design and deliver a regular training calendar covering commercial skills, product knowledge, sales methodologies and other key commercial topics (objection handling, negotiation, competitive positioning and more)</point>
<point>Maintain and grow our training content library and knowledge management base, keeping everything accurate, engaging and practically useful</point>
<point>Build a feedback loop with commercial teams to continuously identify gaps, gather input on what is and is not working and improve accordingly</point>
<point>Use performance data to identify skill gaps and build targeted interventions that drive measurable improvement</point>
<point>Support frontline managers with coaching frameworks and tools they can use in their 1-2-1s and team sessions</point>
<point>Coordinate with subject matter experts, leaders and managers across markets to deliver sessions that are high quality and commercially relevant</point>

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<title> About you:</title>

<point>3+ years in training, enablement, coaching or a hands-on B2B commercial role, ideally in a B2B SaaS or fast-scaling environment</point>
<point>Strong facilitator - you can run engaging sessions with groups ranging from 2 to 200 people across different markets, roles and seniority levels</point>
<point>Organised and self-directed - this is a build-from-scratch role with real ownership</point>
<point>Comfortable with sales and enablement tooling (CRM, lead generation, BI/analytics) and able to use data to inform your work</point>
<point>Genuinely excited about using GenAI tools (Claude, ChatGPT and others) - not just aware of them, but actively using them to automate workflows and work smarter</point>
<point>Based in Lisbon, Bolt for Business global HQ</point>
<point>Fluent English is a must, additional languages are a bonus</point>

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Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

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<point>Play a direct role in shaping the future of mobility.</point>
<point>Impact millions of customers and partners in 600+ cities across 50+ countries.</point>
<point>Work in fast-moving autonomous teams with some of the smartest people in the world.</point>
<point>Accelerate your professional growth with unique career opportunities.</point>
<point>Get a rewarding salary and stock option package that lets you focus on doing your best work.</point>
<point>Enjoy the flexibility of working in a hybrid mode with a minimum of 3 days in the office each week to foster strong connections and teamwork.</point>
<point>Take care of your physical and mental health with our wellness perks.</point>

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<text>* Some perks may differ depending on your location and role.</text>
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#LI-Hybrid

About Bolt

At Bolt, we're building a future where people don’t need to own personal cars to move around safely and conveniently. A future where people have the freedom to use transport on demand, choosing whatever vehicle's best for each occasion — be it a car, scooter, or e-bike.

We're helping over 200 million customers move around in more than 600 cities globally while also supporting more than 4.5 million drivers and couriers to earn a living. The best bit? We're only just getting started.