We are looking for a proactive and customer-focused Customer Success Manager (CSM) to join our growing team. In this role, you will own the post-sales customer journey, leading customers from onboarding and implementation through long-term adoption, retention, and growth. You will serve as a trusted advisor, ensuring customers successfully adopt our platform, achieve their business goals, and maximize the value of our solution while collaborating closely with Sales, Product, and Support teams.
Pango Pay & Go provides a comprehensive turnkey mobile payment parking solution to local government and parking lot owners since 2007 with outstanding successful performance.
With a decade of activity behind us and with over 2 million customers (and still growing...), the Pango App has become synonymous with driver and vehicle solutions. It is one of the most widespread applications in Israel in terms of the number of downloads and frequency of use.
Our Vision
Pango will continue to innovate, lead and make the experience of parking, vehicle and road services more accessible to drivers
using advanced technology, while also providing value-added features and an excellent user experience.
Our values:
Innovation. Although we have already transformed the world of parking to a digital environment, Pango is focused on finding advanced solutions and improving the driving, parking, and road experience.
Reliability. With millions of users and reliable service over many years, Pango has you in mind.
Ease. Our app offers a variety of services and solutions at the touch of a button, anytime and anywhere in Israel.
Leadership. The standards we have set for ourselves have changed the way people park in Israel and continue to create new patterns of behavior for drivers and vehicles.
Service oriented. We will always be available to every customer, for any questions or suggestions, in addition to providing self-service solutions to our customers.
