Job Description

B2B Customer Service Representative – Sales Appointments - Outbound - Hybrid

Your potential has a place here with TTEC’s award-winning employment experience. As a Sales Appointment Setter working onsite in Tempe, AZ, you’ll be a part of bringing humanity to business. #experienceTTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in United States says it all!Base Salary $18.50/hour + performance-based bonus opportunities

$1400 retention bonus *

help us grow our sales representative team

eligible for generous employee referral bonus opportunitiesWhat You’ll DoYou’ll connect with small business customers and prospects to understand their needs, identify sales opportunities, and schedule appointments with sales consultants when a solution may be a fit. Using your customer service, sales, communication, and decision-making skills, you’ll ask thoughtful questions, capture clear notes, and help set up the next conversation for success.During a Typical Day, You’llConnect with customers and prospects to identify needs and sales opportunitiesAsk discovery questions to understand business workflows and customer prioritiesSchedule appointments with sales consultants when a solution may support the customerCapture clear notes to support effective follow-up and consultative conversationsFollow pipeline, adherence, and customer follow-up expectationsSupport new customer acquisition and expanded customer relationshipsWhat You Bring to the RoleHigh school diploma or equivalent1+ year of post-secondary education or 2+ years of sales experience6+ months of customer-facing experienceComfort making recommendations, solving problems, and escalating when appropriateStrong written and verbal communication skillsComputer experience and ability to work across multiple systemsSales, appointment-setting, lead generation, or quota-based experienceWhat You Can Expect A team environment supportive of your career and professional developmentAn inclusive culture and community minded organization where giving back is encouragedA global team of curious lifelong learners guided by our company valuesOpportunity to work hybrid based on reaching and maintaining performance standardsAnd yes... $18.50/hr base + performance based bonus opportunities, $1400 retention bonus (conditions apply), benefits you'd expect like paid time off, wellness and healthcare benefits and maybe a few that would pleasantly surprise you (like tuition reimbursement)Visit https://www.ttecjobs.com/en/us-employee-benefits for more information. About TTECTTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day—and it starts with the talent behind the experience.TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

Primary Location

: US-AZ-Tempe

Job

: Sales / Business Development