Plus500™

B2B Client Partner

Plus500™  •  State of Israel (Remote)  •  2 hours ago
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Job Description

Plus500 is a global fintech leader providing online trading across CFDs, shares, and futures, with a presence on the Global market. As the group’s central operations hub, Plus500 Bulgaria plays a vital role in our international success.

Our team is currently expanding, and we are looking for a B2B Client Partner to join our mission. We invite you to grow with us in a fast-paced, innovative environment.

Main Responsibilities:

  • Act as the primary, trusted point of contact for business clients, handling inquiries via phone, chat, and email using approved scripts;
  • Assist clients with platform registration, software installation, verification, fees, payment methods;
  • Collect and review client documentation to ensure full compliance with internal standards, payment regulations, and verification of requirements;
  • Promptly escalate complex tickets and technical problems to specialized internal teams to ensure swift resolution and high client satisfaction;
  • Maintain expert knowledge of the company's products and trading platform to guide prospective or existing clients, while accurately recording all communication data in the database.

Requirements:

  • Prior experience in Customer Service or Client Management role will be considered an advantage;
  • Secondary or University education degree is required;
  • Willingness to work on rotating schedule including night shifts;
  • Fluency in English (written and verbal);
  • Analytical thinking and the ability to prioritize tasks with minimal supervision;
  • Strong organizational skills and great attention to detail.

We offer:

  • Competitive Compensation: A salary and benefits package that rewards excellence;
  • Health & Additional health insurance;
  • Sports card;
  • Food vouchers and a subsidized yearly transport card;
  • We offer a flexible hybrid work model: fully remote with just two required office visits per month;
  • A special birthday gift to mark your day;
  • Career development opportunities and flexible working arrangements within a dynamic, global fintech team.
Plus500™

About Plus500™

Plus500 is a global multi-asset fintech group that offers trading services on CFDs, shares, Futures, and Options on Futures through its proprietary tech-based platforms. The fintech group has a premium listing on the Main Market of the LSE, and is a member of the FTSE 250 index.

Plus500’s market leadership is based on a proprietary trading technology that offers trading services to customers around the world. Our customers can use our platforms to trade Over the Counter CFDs and, since 2021, real Shares, as well as Futures, and Options on Futures*.

The company also owns Cunningham Commodities LLC, a regulated Futures Commission Merchant, CTS, a technology trading platform provider, in the US, and EZ Invest Securities, Co. a Forex CFD platform in Japan.

Plus500 is also the proud sponsor of multiple leading sports teams including BSC Young Boys, and Legia Warsaw, as well as the 6-times NBA winner, the Chicago Bulls.

With our diversified product portfolio and operating licenses in the United Kingdom, Australia, Cyprus, Israel, New Zealand, South Africa, Singapore, Seychelles, United Arab Emirates, the United States, Estonia, and Japan, we are able to provide customers with access to more than 2,500 financial instruments across more than 50 countries and in 30 languages.

Plus500 is also committed to promoting responsible trading practices, such as providing customers with sophisticated risk management tools to ensure they are able to manage leveraged exposure appropriately, with the aim of protecting any profits and limiting exposure to losses.

*Availability subject to regulation. Not all financial instruments are offered by all Plus500 regulated entities. Investments in complex instruments come with a high risk of losing money rapidly. You should consider whether you can afford to take the high risk of losing your money. Go to https://bit.ly/48Ta9sC for more information about the risks in trading.

Industry
Finance & Insurance
Company Size
501-1,000 employees
Headquarters
London , GB
Year Founded
2008
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