Job Description

• Process B2B wireline orders (Internet, VoIP) using AT&T's Quote & Order Tool and Sales Express via the AT&T Partner Portal
• Handle mobility orders (iPhones, iPads for business accounts) through OPUS
• Create accurate quotes and submit orders within AT&T's VPN environment
• Coordinate with sales teams via chat and email to move orders from close to fulfillment quickly
• Track order statuses and flag issues proactively to avoid bottlenecks
  

Requirements

• Hands-on experience with AT&T ordering systems including Quote & Order Tool, Sales Express, and/or OPUS (recent experience strongly preferred)
• Prior employment or contractor work at AT&T or an AT&T authorized reseller/master agent
• Familiarity with AT&T's B2B product lines including wireline (Internet, VoIP) and/or mobility (iPhone/iPad for business)
• Strong attention to detail and ability to work quickly with high order volumes
• Comfortable communicating via chat and email; phone availability when needed (minimal)
• Available for Full-Time

Benefits

• Opportunities for growth and advancement
• Competitive compensation package
• Healthcare HMO (Maxicare) after the three-month probationary period

Work Hours:

• Full-time, EST business hours, Remote