Merck KGaA, Darmstadt, Germany

B2B Associate Integration Analyst

Merck KGaA, Darmstadt, Germany  •  St. Louis, MO (Onsite)  •  5 months ago
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Job Description

Your Role:

In this role you will be part of our high-impact B2B Solutions Integration team, where you’ll help lead the transformation from analog to digital across the Americas—especially in the U.S. and Canada. As a B2B Associate Integration Analyst, you’ll partner with a wide range of stakeholders to implement innovative solutions like Punchout Catalogs, Electronic Purchase Orders, and Electronic Invoicing. Your contributions will directly enhance customer experience, and your knack for clear documentation will support our global initiatives. This position offers the flexibility of being based either in St. Louis or in Burlington.

Responsibilities include but are not limited to:

  • Deliver and support next-gen B2B integration projects and Hypercare initiatives.
  • Collaborate with internal and external teams across borders.
  • Develop comprehensive, user-friendly documentation.
  • Infuse customer-centric thinking into every project.

Who You Are:

Minimum Qualifications:

  • High School Diploma or GED
  • 1+ years of customer service experience.

Preferred Qualifications:

  • Experience with with order-to-cash processes.
  • Experience with B2B transaction formats (cXML, EDI) and communication standards (HTTP/S, VAN, AS2, FTP).
  • Proficient with SAP and MS Office Suite.
  • Analytical, solution-oriented, and an excellent communicator (oral, written, presentation).
  • Customer-focused, ideally with experience in customer service, technical support, or retail— anticipate and address customer needs.
Merck KGaA, Darmstadt, Germany

About Merck KGaA, Darmstadt, Germany

We are Merck KGaA, Darmstadt, Germany and its global affiliates. We are a leading global science and technology company headquartered in Germany.

We are curious explorers, courageous pioneers, and ingenious inventors. Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Life Science, Healthcare, and Electronics.

Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and the planet.

We believe in the positive power of science and technology. It has determined our actions since 1668 and inspires us to continue researching for a future worth living. As a family-owned company with over 350 years of experience, we stand for sustainability, responsibility, and innovative strength.

We take pride in being a diverse and inclusive company that values and fosters the talents and abilities of our employees. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

Privacy Statement: https://www.emdgroup.com/en/privacy-statement.html

Industry
Chemicals & Materials
Company Size
5,001-10,000 employees
Headquarters
Darmstadt, DE
Year Founded
Unknown
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