Group O

Azure Systems Administrator

Group O  •  $75k - $110k/yr  •  Italian Republic (Onsite)  •  2 days ago
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Job Description

Azure Systems Administrator

Department: IT Infrastructure

Employment Type: Full Time

Location: Milan 4905

Reporting To: Miguel Aleman

Compensation: $75,000 - $110,000 / year

The Azure Systems Administrator (VDI / End User Compute) is responsible for supporting, maintaining, and optimizing the organization’s virtual desktop infrastructure (VDI) across both on-premises Ominissa Horizon and Azure Virtual Desktop (AVD) environments.

This role focuses on ensuring reliable, secure, and high-performing desktop delivery platforms while supporting the transition from legacy VDI infrastructure to modern, cloud-based solutions.

The position operates as a Tier 2/3 technical resource, responsible for troubleshooting, performance tuning, and contributing to continuous improvement and automation initiatives across VDI platforms.

Job Responsibilities

Essential Functions:
  • Own the design, architecture, and lifecycle strategy of the Azure Virtual Desktop (AVD) platform
  • Define and maintain VDI platform standards, configurations, and governance controls
  • Lead capacity planning, scaling strategy, and long-term platform optimization
  • Monitor system health, performance, and availability
  • Perform maintenance including patching, updates, and image management
  • Manage golden images, host pools, and desktop pools
  • Troubleshoot session performance, connectivity, login and profile issues
  • Act as Azure escalation point for Desktop Support and our Call Center IT team
  • Exercise independent judgment in resolving complex system challenges impacting business operations
Secondary Functions:
  • Assist the Cloud Systems team with other workload requirements
  • Support failover and DR processes
  • Analyze usage trends and resource consumption
  • Optimize for performance and cost efficiency
  • Support implementation of security controls
  • Assist in hardening VDI images
  • Identify automation opportunities
  • Contribute to scripting and documentation
  • Other duties as assigned by the VP of IT Operations and Information Security Manager
  • Position type

Full time

Expected hours of work:
Mon-Friday (Friday Work from home)

Travel:
5%

Job Qualifications

Education/Certifications:
  • Associates degree in Computer Science or equivalent experience
  • Microsoft Certified: Azure Virtual Desktop Specialty (AZ-140)
  • Microsoft Azure Administrator (AZ-104)

Experience:
  • 2+ years VDI/Azure experience
  • Experience with Ominissa Horizon and Azure Virtual Desktop
  • Knowledge of Azure Cloud and Windows Desktop environments
    • Microsoft ENTRA experience
    • Microsoft Intune experience

Skills and Qualifications:
  • Azure Virtual Desktop (AVD) administration
  • Ominissa/VMware Horizon administration and troubleshooting
  • Windows 10/11 desktop support in VDI environments
  • Active Directory / Microsoft Entra ID management
  • VDI architecture fundamentals (pools, images, session hosts)
  • Basic networking (DNS, VPN, latency troubleshooting)
  • System monitoring and performance analysis
  • Patch management and image lifecycle management
  • Ability to operate as Tier 2/3 escalation for complex incidents involving VDI and Azure
  • Strong problem-solving and root cause analysis skills
  • Experience supporting large-scale or call center VDI deployments

Key Characteristics
  • Strong troubleshooting skills
  • Focus on performance and reliability
  • Automation mindset
  • Collaborative team player

Strategic Value
  • Supports transition to Azure Virtual Desktop
  • Improves scalability and cost efficiency
  • Enhances end-user experience

Physical Requirements N/A

Benefits

  • Medical, Dental, Vision, and Life Insurance
  • Flexible Spending Accounts (Medical and Dependent Care)
  • 401(k) Plan with Company Match
  • Generous Paid Time Off
  • 10.5 Paid Holidays
  • Career Development Opportunities
Group O

About Group O

Group O is an end-to-end business process outsourcing provider specializing in innovative, technologically driven incentive marketing, supply chain, device management & testing, and packaging solutions.

The Marketing Division specializes in loyalty and reward program management utilizing O-vations™ Loyalty and Reward platform, Omni-channel customer care and sales centers, as well as program analytics and supportive creative services.

The Supply Chain division is committed to giving clients a competitive edge through comprehensive solutions. Services include kitting and sub-assembly, forward and reverse logistics, device management, spend management and order and inventory management solutions.

The Packaging Division is dedicated to keeping client packaging operations running efficiently by procuring and distributing packaging materials, maintaining equipment, and optimizing packaging materials utilizing Smart Audit™ Analysis.

Headquartered in Milan, IL, Group O is one of the largest Hispanic-owned companies in the United States with more than 1,200 employees.

To learn more, visit www.GroupO.com.

Industry
Consulting & Advisory
Company Size
501-1,000 employees
Headquarters
Milan, IL
Year Founded
1974
Website
groupo.com
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