Job Description

Equal Employment Opportunity Statement

Klik Solutions is an equal opportunity employer and complies with all applicable federal, state, and local laws prohibiting discrimination in employment. In all hiring and employment practices, Klik Solutions does not discriminate against any employee or applicant based on race, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, citizenship status, disability, genetic information, marital status, veteran status, or any other protected characteristic under applicable law.

Reasonable Accommodation Policy

Consistent with the Americans with Disabilities Act (ADA), Klik Solutions is committed to providing reasonable accommodations to qualified applicants and employees with disabilities. If you need assistance or accommodation due to a disability, please contact [HR contact information]. All requests for reasonable accommodation will be evaluated on a case-by-case basis in accordance with applicable laws.

About Klik Solutions

Klik Solutions has evolved far beyond its origins as a Managed Services Provider (MSP). Today, we are a comprehensive technology solutions provider offering a broad spectrum of services, including digital marketing, data services, software and application development and integration, compliance, security solutions, and cloud expertise.

We partner with our clients to provide end-to-end technology solutions, helping them thrive in the digital era through robust IT structures, strategic digital marketing, data-driven insights, regulatory compliance, security measures, and seamless software and application integration.

The Azure Infrastructure Engineer is responsible for the design, deployment, management, and optimization of Azure-based infrastructure and hybrid cloud environments. This role leads cloud architecture decisions, drives migrations, and maintains the identity, networking, security, and governance layers that underpin client cloud operations. While the primary focus is Azure, this engineer also brings solid on-premises networking and systems skills to support seamlessly integrated hybrid environments.

Azure Infrastructure & Architecture

• Design, deploy, and manage Azure environments including subscriptions, resource groups, VNets, subnets, NSGs, and route tables.

• Build and maintain Azure Virtual Desktop (AVD), Windows 365 Cloud PC, and Azure Virtual Machines.

• Architect and manage Azure networking: VNet Peering, ExpressRoute, Azure VPN Gateway (including P2S and S2S with Entra ID auth), and Private Endpoints.

• Configure and manage Azure Load Balancers, Application Gateways, Azure Firewall, and Front Door.

• Implement and manage Azure Storage (Blob, File, Table, Queue) and Azure Backup / Azure Site Recovery.

• Work with Azure Monitor, Log Analytics, and Defender for Cloud to ensure operational visibility and security posture.

Identity & Access Management

• Administer Microsoft Entra ID (Azure AD): users, groups, roles, Conditional Access, MFA, and PIM.

• Manage hybrid identity: AD Connect, password hash sync, seamless SSO, and Entra ID join scenarios.

• Configure enterprise app registrations, OAuth/OIDC integrations, and admin consent policies.

• Implement and enforce RBAC across Azure subscriptions and resource scopes.

• Support Microsoft 365 tenant administration including Exchange Online, SharePoint, and Teams governance.

On-Premises Networking & Hybrid Connectivity

• Design and support site-to-site connectivity (IPsec, WireGuard, SD-WAN) between on-prem and Azure.

• Configure routing, switching, VLANs, trunking, and network segmentation on Fortinet, Cisco/Meraki, and OPNsense platforms.

• Manage DNS (split-brain, Azure Private DNS Zones), DHCP, and certificate services in hybrid environments.

• Troubleshoot complex hybrid networking issues: MTU mismatches, asymmetric routing, latency, and firewall policy conflicts.

• Support UniFi and enterprise wireless infrastructure in conjunction with WAN and cloud connectivity.

Virtualization & On-Premises Systems

• Administer Windows Server and Linux environments (on-prem and IaaS).

• Manage virtualization platforms: VMware, Hyper-V, XCP-ng, or equivalent.

• Handle VM lifecycle: provisioning, migrations (including cloud lift-and-shift), snapshots, and capacity planning.

• Support shared storage platforms: SAN, NAS, NFS, iSCSI, and Azure File Sync.

• Manage on-prem Active Directory, Group Policy, and directory-integrated services alongside Entra ID.

Cloud Migrations & Project Delivery

• Lead and execute cloud migration projects including M365 tenant consolidations, email migrations (MigrationWiz/BitTitan), and infrastructure lift-and-shift.

• Build and maintain Infrastructure as Code (IaC) using Bicep, ARM templates, or Terraform for repeatable deployments.

• Automate operational tasks using PowerShell, Azure CLI, and Logic Apps/Automation Runbooks.

• Participate in client onboarding, scoping, and technical discovery for cloud transformation engagements.

Security & Compliance

• Implement and manage Azure security controls: Defender for Cloud, Defender for Endpoint, Sentinel (SIEM), and Key Vault.

• Perform vulnerability remediation, security hardening, and patch management across cloud and hybrid workloads.

• Respond to security incidents in coordination with SOC and security teams.

Operations, Escalation & Monitoring

• Provide Tier 3 escalation support for cloud and hybrid infrastructure incidents.

• Maintain and respond to Azure Monitor alerts, Log Analytics queries, and Defender recommendations.

• Participate in on-call rotations and critical incident response.

• Collaborate with Field Services, NOC, Help Desk, and Project teams on complex cross-functional issues.

• Identify recurring patterns and recommend architectural improvements or automation to prevent recurrence.

Documentation & Standards

• Maintain accurate Azure architecture diagrams, runbooks, and configuration documentation.

• Document incident resolutions, post-mortems, and lessons learned.

• Contribute to and enforce cloud governance standards, naming conventions, tagging policies, and change management practices.

• Develop and maintain SOPs for repeatable cloud deployment and management tasks.

Requirements

• 3–5+ years of hands-on Azure infrastructure engineering experience in an MSP or enterprise environment.

• Deep expertise in Azure networking, compute, storage, and identity services.

• Strong working knowledge of Microsoft Entra ID / Azure AD, Conditional Access, and hybrid identity.

• Proficiency with PowerShell and Azure CLI for automation and administration.

• Solid on-premises networking skills: routing, switching, VLANs, VPNs, and firewalls (Fortinet, Cisco, or OPNsense preferred).

• Experience with Windows Server, Active Directory, and Linux server administration.

• Strong troubleshooting, documentation, and communication skills.

Preferred Experience:

• Microsoft certifications: AZ-104, AZ-305, SC-300, MS-102, or equivalent.

• Experience with Azure Virtual Desktop (AVD) or Windows 365 Cloud PC.

• Familiarity with Terraform, Bicep, or ARM templates for IaC.

• Background with XCP-ng, VMware, or Hyper-V virtualization.

• Exposure to Datto RMM, Autotask PSA, or similar MSP tooling

Why Join Klik Solutions

• Be part of a forward-thinking technology firm redefining the modern MSP model with a cloud-first approach.

• Lead real Azure architecture decisions — not just support tickets — across a diverse and growing client portfolio.

• Engage directly in cloud transformation, compliance-aligned deployments, and M365/Azure migration projects.

• Collaborate with an elite team across Engineering, Security, and Service Delivery to drive measurable client outcomes.

• Competitive compensation, career growth path, and investment in certifications and professional development.