Job Description

Azure Hyper-V Specialist - 3 Month Contract

Qualifications

Educational Requirements

• Diploma or degree in Information Technology, Computer Science, or a related field.

Technical Skills

• Basic understanding of cloud computing principles, particularly Microsoft Azure.
• Familiarity with virtualization technologies such as Hyper-V or VMware.
• Knowledge of networking concepts (e.g., VLANs, DNS, IP addressing).
• Proficiency in using monitoring and management tools for Azure and Hyper-V environments.

Certifications (Preferred but not mandatory)

• Microsoft Certified: Azure Fundamentals (AZ-900).
• Microsoft Certified: Windows Server Fundamentals.

Experience

• 1 to 3 years of experience in IT support or a related field (internships or hands-on lab experience in Azure or Hyper-V are acceptable).

Soft Skills

• Strong analytical and problem-solving abilities.
• Excellent verbal and written communication skills.
• Willingness to learn and adapt to new technologies.
• Team-oriented mindset with a customer-centric approach.

Key Responsibilities

1. Virtualization Management

• Monitor and maintain Hyper-V and Azure virtual machines (VMs) to ensure optimal performance and availability.
• Assist in provisioning, configuring, and deploying VMs and virtual networks in Azure and Hyper-V environments.
• Perform basic troubleshooting of virtual environments and escalate complex issues as required.

2. System Monitoring and Reporting

• Monitor system health, resource utilization, and performance metrics using Azure Monitor, Hyper-V tools, and other monitoring platforms.
• Generate routine performance and status reports.
• Identify potential issues and recommend optimizations.

3. Incident and Problem Management

• Respond to Level 1 incidents and service requests related to Azure and Hyper-V environments.
• Document incidents and resolutions accurately in the service management system.
• Collaborate with Level 2/3 teams to resolve complex issues.

4. Backup and Recovery

• Assist in configuring and managing backups for VMs and critical data using Azure Backup and Hyper-V tools.
• Support recovery operations in disaster recovery scenarios under supervision.

5. System Updates and Maintenance

• Apply patches, updates, and upgrades to Hyper-V hosts and Azure resources as per established schedules and guidelines.
• Participate in routine maintenance activities to ensure system reliability.

6. Documentation and Training

• Maintain accurate and up-to-date technical documentation for processes and configurations.
• Provide basic guidance and support to end-users or other team members regarding Azure and Hyper-V environments.