Job Description

• You bring strong Azure expertise and a continuous improvement mindset.
• We provide the flexibility and support that make More a place where people love to work and achieve their ambitions.
• Together, we'll make connectivity simpler and create better experiences for our customers.

More about More:

More and Tangerine are fast-growing Australian-owned telecommunications brands delivering high-quality NBN, mobile, voice, and business connectivity solutions to customers across Australia. Our mission is simple: to make connectivity easy to understand, so customers can spend more time enjoying their services and less time navigating the complexities of telco.

Backed by More's strategic partnership with Commonwealth Bank, we're reaching more Australians with innovative telecommunications solutions and investing in digital experiences that make connectivity simpler and more accessible. Guided by our values of Start with the Customer, Simplicity for Speed, Community of Individuals, and Collaborate to Win, we're building a culture where people can contribute new ideas, make a meaningful impact, and help shape the future of telecommunications in Australia.

About the opportunity:

You'll be joining a collaborative Infrastructure team responsible for supporting and evolving More's cloud environment. As the business continues to grow, the team is focused on ensuring a secure, reliable and scalable Azure platform that supports critical business services. Working closely with infrastructure, networking, security and application teams, you'll contribute to cloud initiatives that drive operational excellence, continuous improvement and long-term platform maturity.

As an Azure Cloud Engineer, you’ll will be responsible for the day-to-day operational management, governance, optimization, and continuous improvement of workloads migrated from on-premises environments to Microsoft Azure. This role ensures the stability, security, availability, and performance of Azure-hosted infrastructure while providing technical leadership and stakeholder engagement across infrastructure, networking, security, application, and business teams.

Key Responsibilities

• Platform Operations – Maintain the health, performance, and security of Azure infrastructure, including patching, backup validation, disaster recovery readiness, monitoring, capacity planning, and documentation.
• Service Management – Provide L2/L3 support and lead incident, problem, and change management activities, including root cause analysis and continuous improvement initiatives.
• Agile Delivery – Contribute to sprint planning, backlog refinement, and the delivery of operational improvements within an Agile environment.
• Security & Compliance – Partner with Cyber Security and Risk teams to maintain security controls, support remediation activities, and assist with audits and compliance requirements.
• Governance & Stakeholder Management – Ensure adherence to Azure governance standards and collaborate with Infrastructure, Security, Network, Application, and Business teams to deliver reliable and secure services.

You'll be successful in this role if you:

• Confidently manage and optimise Azure environments, ensuring platforms remain secure, reliable, high performing, and well governed.
• Take ownership of operational support activities, including incidents, changes, maintenance, and service requests, while driving continuous improvement.
• Build strong working relationships with infrastructure, security, network, application, and business teams to deliver operational excellence.
• Thrive in an Agile environment and contribute to delivering improvements through iterative ways of working.
• Proactively identify opportunities to improve monitoring, automation, costs, documentation, capacity planning, and platform performance.
• Apply strong analytical and problem-solving skills to diagnose issues and implement effective solutions.
• Work independently while collaborating effectively with engineering, security, and IT operations stakeholders.
• Bring a solid understanding of cloud operations, governance, service management practices, and hybrid infrastructure environments.

About you:

We don’t expect you to tick every box but we’re looking for someone with a strong foundation across several of the following skills:

• 3+ years' hands-on experience designing, implementing, and supporting Microsoft Azure solutions (VMs, Storage, Networking, Backup/Recovery Services Vaults).
• NET development experience.
• Proficiency in PowerShell and Python for scripting and automation.
• Working knowledge of Azure Monitor, Log Analytics, and Application Insights.
• Proficiency with Git and CI/CD pipelines (Azure DevOps or GitHub).
• Sound understanding of security fundamentals (RBAC, NSGs, Azure Firewall, Private Endpoints) and identity management (Microsoft Entra ID, Conditional Access/MFA).
• Experience within Agile/Scrum delivery teams, balancing business-as-usual support with iterative improvement work.

Nice to have

• Azure API Management (APIM).
• Infrastructure as Code (Terraform, Bicep, or ARM templates).
• Azure Kubernetes Service (AKS).
• Security tooling (Microsoft Defender for Cloud, Sentinel).
• Governance and cost management tooling (Azure Policy, Management Groups/Blueprints, Cost Management, Advisor).
• Key Vault, Azure Backup, and Azure Site Recovery.
• ITSM and Agile tooling (ServiceNow, Jira/Azure Boards, Confluence).
• Reporting and observability tools (Power BI, Azure Monitor Workbooks, Grafana, New Relic).
• Familiarity with AI-assisted tools (e.g. Claude, Copilot) for automation, documentation, or troubleshooting.
• Telecommunications industry experience.
• Microsoft Azure certifications.
• Bachelor’s degree in Computer Science, Information Technology, or a related discipline, or equivalent practical experience.

What we offer:

• Flexible and hybrid working arrangements that support work-life balance, wellbeing, and collaboration.
• 14 weeks paid parental leave as per the parental policy.
• Free internet and mobile plan.
• An additional day of paid leave to celebrate your birthday, plus a gift voucher.
• Free access to confidential counselling and 24/7 wellbeing support through our EAP.
• A collaborative, inclusive, and high-performing culture.
• Supportive leaders and teams that value initiative, accountability, and success.

What's next?

We're committed to providing a positive and transparent candidate experience. Our recruitment process includes

• Phone Screen – An initial conversation with our Talent Specialist to learn more about your experience, career goals, and interest in the role.
• Technical & Team Fit Interview – A deep dive into your technical expertise, with an opportunity to meet the team and assess mutual fit.
• Final Interview – A discussion focused on your technical experience, alignment with our values, and overall fit for the role

Our People & Culture

Our people are at the heart of our success. As we continue to grow, we're building a collaborative workplace where people feel valued, supported, and encouraged to share new ideas. Join us and be part of a team that's shaping the future of telecommunications while helping Australians stay connected.

Inclusion & Accessibility

Everyone's different, and that's something we value at More. We believe diversity of thought helps us build stronger teams and deliver better experiences for our customers. We welcome applications from people of all backgrounds and assess candidates based on their skills, capabilities and potential. We're committed to creating an inclusive recruitment experience and providing reasonable adjustments throughout the recruitment process and in the workplace. If there's anything we can do to support you, please let us know as part of your application.