The role sits within the Cloud Platform Operations team in Group Digital and is responsible for delivering operational services across Microsoft Azure and Amazon Web Services (AWS).
The team manages the day-to-day operational administration of enterprise cloud platforms, including cloud account provisioning, access management, platform configuration, identity administration, licensing, billing administration, and operational support.
Operating within a multi-supplier delivery model, the team collaborates closely with Cloud Engineering, Security, Architecture, Service Management, Identity teams, vendors, and managed service providers to deliver consistent and efficient cloud operations while maintaining compliance with enterprise governance and security standards.
Execute operational service requests across Microsoft Azure and Amazon Web Services (AWS) in accordance with established operational procedures and service levels.
Provision, modify and decommission Azure tenants, subscriptions, AWS accounts, and associated cloud resources.
Administer identity, access, and permission management activities across supported cloud platforms, including role assignments and delegated administration.
Manage Azure Enterprise Applications, Service Principals, Privileged Identity Management (PIM), and AWS Single Sign-On (SSO) operational activities.
Support cloud account lifecycle management, including onboarding, changes, transfers, and decommissioning.
Administer cloud platform licensing, marketplace purchases, billing permissions, and operational configuration activities.
Execute platform governance activities to ensure compliance with security policies, operational standards, and audit requirements.
Investigate and resolve operational platform issues, escalating complex technical problems to Cloud Engineering or vendor support where appropriate.
Maintain operational documentation, standard operating procedures, and knowledge articles to support consistent service delivery.
Collaborate with Cloud Engineering, Security, Identity, Service Management, and Architecture teams to support operational delivery and platform improvements.
Participate in Incident, Problem, Request and Change Management processes to maintain platform stability and service quality.
Identify opportunities to improve operational processes, reduce manual effort, and enhance service efficiency through standardisation and automation.
Ensure operational activities are completed in accordance with agreed service levels, governance controls, and regulatory requirements.
Support audit, compliance, and reporting activities related to cloud platform operations.
Contribute to continuous improvement initiatives across Cloud Platform Operations and Cloud Engineering.
The Person
Bachelor's degree in Information Technology, Computer Science, Engineering, or a related technical discipline.
7-9 years of experience in cloud platform administration, infrastructure operations, or enterprise IT support.
Experience administering Microsoft Azure and Amazon Web Services (AWS) enterprise environments.
Experience managing cloud account lifecycle activities, including provisioning, modification, and decommissioning.
Experience administering identity and access management, role-based access control (RBAC), and delegated permissions.
Experience supporting Azure Enterprise Applications, Service Principals, Azure PIM, AWS IAM Identity Center (SSO), or equivalent identity management technologies.
Familiarity with cloud governance, operational controls, security policies, and audit requirements.
Experience working within IT Service Management (ITSM) environments supporting Incident, Request, Problem, and Change Management processes.
Experience using enterprise ticketing platforms such as ServiceNow or equivalent.
Strong analytical and troubleshooting skills with the ability to investigate operational platform issues.
Excellent organisational skills with the ability to manage multiple operational requests while maintaining service quality.
Strong communication and stakeholder management skills with the ability to work effectively across technical and business teams.
Experience working within outsourced or multi-supplier delivery environments is desirable.
Demonstrates a customer-focused mindset with a commitment to operational excellence and continuous improvement.
Microsoft Certified: Azure Administrator Associate
AWS Certified Cloud Practitioner
AWS Certified SysOps Administrator Associate
ITIL Foundation
Microsoft Certified: Identity and Access Administrator Associate (desirable)
KPMG – це міжнародна мережа фірм, що надають аудиторські, податкові та консультаційні послуги. В офісах KPMG у 143 країнах світу працюють понад 273,000 співробітників (FY23). Кожна фірма KPMG є незалежною юридичною особою і представляє себе як таку.
KPMG працює в Україні з 1992 року. KPMG в Україні надає аудиторські, податкові, бухгалтерські та консультаційні послуги для місцевих і міжнародних компаній. Нашою метою завжди було використання глобального інтелектуального потенціалу фірми в поєднанні з практичним досвідом наших українських професіоналів, щоб допомогти провідним компаніям досягти своїх цілей.
Офіси компанії знаходяться у Києві та Львові.
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KPMG is a global network of professional services firms providing audit, tax and advisory services. We operate in 143 countries and territories, and in FY23, collectively employed more than 273,000 people working in member firms around the world.
KPMG in Ukraine provides audit, tax, accounting and advisory services to local and international businesses. KPMG has been working in Ukraine since 1992, and our goal has always been to use the firm's global intellectual potential, combined with the practical experience of our Ukrainian professionals, to help leading companies to achieve their goals.
In Ukraine KPMG has its offices in Kyiv and Lviv.
