Job Title: Advancement Supervisor (WS-ST3)
Classification: Student Employee (non-exempt)
Name and Address of Employer: St. Olaf College, 1520 St. Olaf Ave, Northfield, MN 55057
If the position requires the student to work off campus, provide the name and address here:
Department Name: Annual Giving
Unit Number (5 digits): 16223
Length of Position: See Employment Authorization
Contact Person/Supervisor: Student Outreach Manager
Wage Range: $12.00-13.00/hr.
of the Position: (Purpose of the Position):
The Advancement Supervisor is a leadership position in the Student Outreach Center. Using fundraising-software Raise and Gratavid, the Student Outreach Center engages alumni and parents through email, text, video message, and written letters to cultivate, solicit, and acknowledge financial gifts to the college. Advancement Supervisors lead a team of fellow student-workers (Advancement Fellows) in these efforts. This includes managing work, conduct, and attendance during shifts, training new employees, and acting as a liaison between the Advancement Fellows and the annual fund staff.
Transferable Skills:
Professional and positive attitude
Great communication skills
Leadership and management
Ability to stay organized and on task
Inclusive
Learning-focused attitude
Duties and Responsibilities:
Supervise shifts to ensure that all advancement fellows are on-time and on-task, adhering to student outreach center procedures and policies during shifts
Train and mentor new and returning Advancement Fellows
Craft and send verbal and written messages to alumni and parents, utilizing the St. Olaf style guide and guidance from St. Olaf Fund staff in a timely manner
Communicate with the Student Outreach Manager with questions, comments, or incidents that arise during shifts.
Problem solve and proactively handle unique or difficult situations during shifts
Organize, clean, and decorate the Student Outreach Center work-area
Accurately log and record communications, including responses
Educate others about the importance of engaging and giving back to St. Olaf
Identify opportunities for alumni and parents to get involved with St. Olaf’s priorities
Maintain awareness of events and opportunities on campus and in the alumni/parent community off campus
Maintain confidentiality
Qualifications: (Education/Experience/Skills)
Advancement Supervisors must have at least one semester of Advancement Fellow experience or similar experience.
This job description is for general information purposes. It is not intended to list all duties and responsibilities of the position. This job description is subject to change at any time by St. Olaf College, with or without prior notice.
