Boardroom Appointments - Global Human and Talent Capital

AWS Support Engineer

Boardroom Appointments - Global Human and Talent Capital  •  South Africa (Onsite)  •  2 months ago
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Job Description

Minimum requirements:

  • Matric
  • Bachelors degree (BSc.) or Diploma in Engineering, Computer Science, Information Technology or related
  • Experience in dealing with customers during problem resolution and operating efficiently under pressure
  • Understanding of distributed and service-oriented architectures
  • Understanding of TCP/IP networking and troubleshooting
  • Proficiency with MS Office, SQL and CloudWatch 

Responsibilities:

  • Triaging emergent issues using a ticketing system
  • Researching, diagnosing, troubleshooting, and identifying solutions to resolve issues
  • Providing updates on the overall health of company functions
  • Working with cross-functional teams both internal and external
  • Following standard procedures for proper escalation of unresolved issues to the appropriate teams
  • Adhering to SLAs for specific issues with respect to the severity of the issue
  • Providing prompt and accurate feedback to customers and stakeholders
  • Documenting knowledge and learnings for the benefit of colleagues and business continuity



Boardroom Appointments - Global Human and Talent Capital

About Boardroom Appointments - Global Human and Talent Capital

Boardroom Appointments is a global specialist in Recruitment, Contract Staffing, Project Staffing, Temporary Employment Solutions, Training, HR Consultancy and Expatriate Mobility that operates extensively in Africa, EMEA, America, and Europe.

We have been industry leaders since 1989. Our dynamic team of recruitment and labour professionals has serviced hundreds of clients and placed thousands of candidates in various industries across the globe. We have gained invaluable insight and experience into global market trends and human resource workings.

We have specialized divisions that enhance our ability to service all clients in the following industries:

- FMGC

- Finance, Banking and Insurance

- Manufacturing and Processing

- Oil and Gas, Mining, Engineering and Construction

- Medical, Pharmaceutical and Health Care

- Logistics and Supply Chain

- Information Technology, Media and Telecommunications

- Waste Management and Sanitation Services

- Renewable and Alternative Energy

- Retail and Commercial Property

- Agriculture and Production

- Government and Public Services

- Call Centre and Customer Support Services

Today, Boardroom Appointments has a global candidate database and network, servicing clients around the world with all their Human Capital needs.

This experience allows clients to rely on us FULLY for all their talent needs, both permanent and temporary, while they focus on their core business.

We custom design solutions to perfectly fit our client's recruitment needs and form long-lasting relationships based on quality service and flawlessly fulfilled deliverables.

Our team is comprised of passionate and driven individuals who strive to maintain the best and most professional service to our clients.

We are focused, passionate, and we love what we do.

Industry
Unknown
Company Size
51-200 employees
Headquarters
Bedfordview, ZA
Year Founded
1989
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