Job Description

AWS DevOps Engineer

[Shanghai - Full time]

About ITC

Join ITC, a trailblazing force with offices in Shanghai, Singapore, Melbourne and Saigon. We are a hub of innovation for Fortune 500 companies and industry leaders, guiding them through the complexities of the Chinese and APAC markets.

At ITC, you'll play a pivotal role in transforming their business landscapes using cutting-edge MarTech, e-Commerce, and Omnichannel solutions. As part of our team, you'll not only witness but also contribute to significant ROI achievements and market successes. We're not just navigating the future of digital commerce; we're creating it. Be a part of our journey to redefine industry standards and elevate market experiences across Asia.

With a talented team of 60 professionals across APAC, our 2023 milestones include:

• Orchestrating 30+ digital transformation workshops for global leaders like Coty, LVMH, and Unilever Prestige

• Empowering 5,000+ Sales Associates across luxury brands like Moncler, Margiela, Moschino, and Christies with comprehensive omnichannel training programs and change management

• Spearheading Salesforce Commerce Cloud implementations for luxury brands in China, notably with LVMH and other fashion groups

• Driving eCommerce growth with bespoke website development for clients like Brandy Melville and Hublot

• Scaling fast fashion to 10,000+ daily orders with optimized e-commerce solutions

• Igniting sales for Hublot, Omega, and Fred via high-performing Mini Programs in China

• Expanding The Hour Glass's presence across 9 APAC markets with integrated solutions

What You Will Get Out of This Position

As an AWS DevOps Engineer, you will be a crucial part of our technical team, responsible for designing, deploying, and maintaining cloud infrastructure and applications on AWS for our clients. You will work closely with the client's technical teams and project managers to ensure successful project delivery and ongoing support.

Responsibilities

Client Collaboration & Project Understanding:

• Collaborate with client technical teams and project managers to understand solutions to be deployed or upgraded.

• Participate in technical and software architecture discussions.

Deployment & Operational Maintenance:

• Lead the deployment of new projects, covering architecture, infrastructure, systems, middleware, and applications.

• Ensure high availability and performance of client platforms.

• Provide on-call support to address incidents, requests, and changes.

Change Management & Documentation:

• Define the impacts of system, middleware, and application changes.

• Update procedures, instructions, and technical documentation.

• Participate in technical committees with clients.

Documentation & Continuous Improvement:

• Create and maintain technical documentation for clients and internal knowledge bases.

• Contribute to the ongoing improvement of services.

Requirements

• 3+ years of experience managing AWS infrastructure (EC2, S3, RDS, Lambda, VPC, IAM, CloudFormation, etc.).

• Expertise in CI/CD tools (Jenkins, GitLab CI, or similar).

• Proficiency in Terraform and Ansible.

• Strong scripting skills (Bash, Python, HCL, Yaml).

• Experience with containers and orchestration (ECS, EKS).

• Knowledge of AWS security best practices.

• Ability to diagnose and resolve complex technical issues.

• Excellent communication and interpersonal skills.

• Strong teamwork and collaboration abilities.

• Rigorous and detail-oriented.

• Proactive and able to take initiative.

• Experience working with large corporate clients.

• Professional level of English.

The Package

• Flexible paid days off and more

• Employment and insurance benefits above the market

• Professional career path and frequently objectives, review

• Lovely office with modern facilities

• Fun and dynamic team with great ambition, always fight for the same goal

• Other exciting team building activities