Job Description

Your Impact

The Process & Procedures Group (PPG) is a first‑line business team focused on strengthening the Private Bank’s operating model by improving processes, enhancing controls, addressing Internal Audit findings and remediations, supporting issues management frameworks, and supporting the rollout of new products and initiatives. As a PPG Associate, you will help ensure the business operates efficiently for clients and internal teams, compliantly, and with well‑documented, scalable procedures that support the Private Bank’s significant growth objectives.

This role is highly execution‑oriented and sits within the business, partnering with stakeholders in the Private Bank and across Operations, Risk, Compliance, Technology, Internal Audit, etc. to drive process clarity, risk mitigation, and continuous improvement.

Your Impact

The Private Bank provides lending and banking solutions, including deposits, to high-net-worth clients across the firm's global Wealth Management businesses. The Deposits Process & Controls Associate will help strengthen the Deposits business operating model through enhanced governance, process improvement, risk management, and controls oversight. This role sits within the business and partners closely with Risk, Compliance, Operations, Technology, and Audit teams to support a scalable, well-controlled business.

Key Responsibilities

Risk & Controls

• Identify process, operational risk, and control gaps across the Deposits business.
• Support RCSA activities, issues management, audit remediation, and regulatory initiatives.
• Develop and maintain controls, procedures, and governance frameworks to ensure compliance with firmwide standards.
• Monitor and report on risk, control, and remediation activities.

Process & Business Management

• Document and enhance end-to-end deposit processes, procedures, and workflows. Conduct periodic team trainings to review these
• Partner with stakeholders to drive process improvements, operational efficiency, and control effectiveness.
• Participate in the design of and launch of new products, pricing initiatives, and business changes by assessing process and control impacts.
• Assist with management reporting, business metrics, and strategic initiatives supporting the Deposits franchise.

Stakeholder Engagement

• Run Deposits governance and risk forums, e.g., Deposits SteerCo
• Regular regional, advisor or client engagement and analysis to identify product or control gaps, issues and opportunities
• Regular engagement with Risk, Compliance, Operations, Technology, and Internal Audit teams to communicate ongoing business priorities.
• Coordinate and/or prepare responses to audits, reviews, and regulatory requests.
• Communicate process changes, risks, and remediation efforts to stakeholders across the business.
• Develop and review all deposits-related materials through a governance and risk lens including trainings, internal and external marketing materials

Skills & Experience

• 3 - 5+ years of experience in Private Banking Operations, Treasury, Operational Risk, Controls, Internal Audit, RCSA, Project Management, or a related first- or second-line function.
• Strong understanding of risk, controls, governance, and process management frameworks.
• Excellent written and verbal communication skills.
• Proven ability to manage multiple workstreams and drive execution across stakeholder groups.
• Strong analytical, organizational, and problem-solving skills.
• Experience with banking products, deposits, treasury services, or liquidity management is a plus.