Job Description

Purpose:

This role will be part of a growing Identity Security team responsible for driving Identity Security hygiene and reducing identity-related risk for the Synchrony workforce. The Sr. Identity Security Analyst will triage and investigate issues reported in Identity Security Posture Management (ISPM) and Identity Threat Detection & Response (ITDR) tools, with orchestration through an enterprise case management platform, and issue resolution through structured workflows including traditional and automated response.

The Sr. Identity Security Analyst will be conducting next-generation cyber security operations within a highly specialized team structure —ISPM, ITDR, and Exposure Management— and will produce high-quality investigation outputs such as; issue briefs, automated/SOAR resolutions, escalation to the Security Operations Center, or transitioning to Exposure Management for long-term root cause and architectural hardening initiatives. This position will report into the Identity Security Platforms leader, operating within the broader IAM and InfoSec organizations.

Essential Responsibilities:

• Triage, analyze, and investigate identity hygiene issues, defects, and control gaps surfaced through posture and threat detection capabilities.

• Coordinate with assurance and technical teams to identify, document, and facilitate remediation paths for confirmed defects and control gaps.

• Support configuration and onboarding of data sources and integrations required for identity posture and identity threat visibility.

• Create clear investigation summaries and issue briefs to enable downstream resolution (automation, SOC escalation, or longer-term exposure/project work).

• Develop repeatable operational processes and runbooks, aligning with corporate standards, controls, and auditability requirements.

• Apply technical knowledge, industry experience, subject matter expertise, and insights to contribute to the enhancement of Identity Security Services capabilities.

• Work closely with cross-functional stakeholders and technical teams, including application architects & engineers, product teams, information security, and risk management functions.

• Collaborate with various groups and individuals to troubleshoot and resolve escalated production issues.

• Perform other duties and/or special projects as assigned

Qualifications/Requirements:

• BS/BA in Computer Science / other technical degree or Business Management and 5 years of IT experience or in lieu of degree High School Diploma/GED and 8 years of IT experience.

• 2+ years of experience working with Identity or Security tools.

• Ability and flexibility to travel for business as required

Desired Characteristics:

• 3+ years of experience in next-generation cyber security, with specialized subject matter expertise in Identity & Access Management, Infrastructure Security, identity security operations, or similar.

• Experience working with security teams in a large, highly-regulated enterprise.

• Experience working within agile-driven product and operations teams.

• Experience with general security posture management, detection and response tools, or direct experience with ISPM and ITDR solutions such as: Okta ISPM, CrowdStrike Identity Protection

• Experience with identity posture management and identity threat detection/response concepts, including triage, investigation, and escalation workflows.

• Experience with enterprise case management / orchestration and SOC handoff patterns, including familiarity with: ServiceNow, Palo Alto Cortex XSOAR

• Experience supporting integration and enrichment patterns, including familiarity with: CrowdStrike APIs, CrowdStrike LogScale, CrowdStrike GraphML

• Familiarity with workflow/action automation concepts and tooling, such as: Okta Workflows

• Hands-on experience working across various identity functions including Active Directory, Entra ID Administration, Authentication, Authorization, Directory Services, Privilege Management (PAM), and Secrets Management.

• Experience with cloud technologies, including IaaS, PaaS, and SaaS, with an understanding of identity control patterns in cloud environments.

• Proven analytical mindset; ability to identify patterns or correlations within data sets and translate recurring issues into actionable problem statements suitable for longer-term remediation and root cause analysis (RCA).

• Knowledge of Personally Identifiable Information (PII) data security standards.

• Knowledge of Payment Card Industry (PCI) data security standards.

• Knowledge of laws, policies, procedures, or governance relevant to cybersecurity for critical infrastructures.

• Knowledge of cyber defense and information security policies, procedures, and regulations.

• Knowledge of information technology (IT) risk management policies, requirements, and procedures.

• Industry recognized certifications.

Grade/Level: 11

The salary range for this position is 115,000.00 - 200,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

Our Way of Working

We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events.

*Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences.

Eligibility Requirements:

• You must be 18 years or older

• You must have a high school diploma or equivalent

• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Our Commitment:

When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all.

Reasonable Accommodation Notice:

• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

• If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time

Job Family Group:

Information Technology