Job Description

Chevron Federal Credit Union is one of the top-run credit unions in the country – and one of the largest, with $5 billion in assets. Yet our corporate culture is not stuffy: the Team Spirit Committee runs fun activities and charitable events throughout the year, and work-life balance, mutual respect, diversity, and providing a voice for every employee are all important to us. As you might imagine, we provide competitive pay and great benefits, including:

• Bonus/incentives for all regular employees
• 401(k) with 8% company contribution
• Medical, dental, and vision insurance for employees and dependents paid at 80%
• PTO and paid sabbaticals
• Tuition reimbursement

GENERAL SUMMARY

Directly oversees the Credit Union’s Enterprise Risk Management, Business Information Security, and Vendor Management programs and associated risk management activities to ensure a comprehensive approach to the management of risk in all facets of our operation.

Position Duties & Functions

• Responsible for directing, executing, and managing the Credit Union’s Enterprise Risk Management (ERM) program, Business Continuity program (BCP), Business Information Security Program (BIS) and Vendor Management (VM). Also responsible for assessment and mitigation of enterprise risk.
• Establishes and promotes the ERM risk framework and directs and coordinates an enterprise-wide risk management program that includes all aspects of risk to the organization.
• Develops and maintains a trusted, collaborative relationship with operational and senior management to promote an appropriate level of engagement in ERM, BCP, BIS and VM with a high level of credibility for the programs.
• Creates and delivers risk reporting presentations and activities of the ERM, BCP, BIS and VM to senior management and risk management committees and supports further risk reporting to the Supervisory Committee or Board of Directors.
• Directs and contributes to providing a comprehensive set of ERM, BCP, BIS and VM tools, practices, and policies to manage and report enterprise risks, including the analytical, systems, and data management capabilities to support the programs; consolidating and integrating tools and risk functions, and implementing a set of risk metrics and reports, included losses and incidents, key risk exposures and early warning indicators.
• Directs the development and delivery of ERM/BCP/BIS/VM training programs. Continuously assesses changes in the program content to ensure ongoing effectiveness.
• Directs the development and annual planning for ERM, BCP, BIS and VM activities, budgets, and resources.
• Chairs the ERM Risk Management Committee.
• Chairs or provides input into the Information Security Council.
• Manages risk incidents

Other duties as assigned

POSITION REQUIREMENTS

EXPERIENCE and EDUCATION

• 10 years’ professional experience with 6-7 years related enterprise risk management, audit, project management, or related experience with experience in developing and operating an ERM program and/or performing a broad-based risk management or strategic risk consulting role for senior management.
• Strong knowledge of enterprise risk management and internal control standards required (e.g. ERM frameworks).
• Experience with risk quantification preferred. Knowledge of education or regulatory industry operational processes and/or experience preferred.
• Excellent communication/influence skills to clearly communicate complex information both written and verbal, including reports, presentations, and groups facilitation.
• Ability to develop strong professional relationships and networking internally/externally.
• Experience supervising others.
• Bachelor’s degree in related field from four-year college or university required.
• Equivalent combination of education and experience may substitute for stated qualifications.
• Professional audit and/or project management experience are preferred.

KNOWLEDGE and SKILLS

• Continuously maintains working knowledge of information technology, particularly how systems and applications integrate with business processes and operations.
• Excellent communication/influence skills to clearly communicate complex information both written and verbal, including reports, presentations, and group facilitation and to develop strong professional relationships and networking internally/externally.
• Proper discretion and maturity in facilitating sometimes uncomfortable discussions with senior management on confidential and sensitive risk topics.
• Business acumen to grasp “big picture” of the organization with proper awareness of risk decisions and risk interdependencies impacting company objectives.
• Leadership and consulting skills to direct the overall strategic goals and objectives of ERM while promoting awareness and effecting positive change in the risk culture across the organization.
• Ability to write and speak effectively in English using correct spelling and grammar.
• Basic math skills including the ability to compute rates, ratios, and percentages using a 10-key.
• Proficient in the use of basic applications in a Windows-based environment, including Outlook, Word, and Excel. Moderate keyboard skills at 40 wpm.
• Excellent customer service skills.

COMPETENCIES

• Ability to learn quickly and adapt to change; ability to quickly learn specialized applications and systems.
• Initiative and self-direction.
• Ability to effectively communicate and collaborate with people at all levels.
• Sound problem-solving and decision-making ability, including the ability to prioritize.
• Ability to understand and align with our core competencies through daily projects and tasks.

Growth Mindset

Diversity & Inclusion

Communication

Change Ready Leadership

Responsibility

Problem Solving

Tech & Data Savvy

CU Business Acumen

PHYSICAL DEMANDS

• Work involves extensive use of computers, up to eight hours per day. Appropriate vision, dexterity, and other physical abilities are required.
• May include occasional pushing, pulling, or carrying objects weighing up to 20 pounds.
• Must be able to speak and present on the telephone and/or through digital means of communication, including but not limited to Zoom/Teams/or other video technologies.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SALARY AND BENEFITS:

Salary is based on qualifications and geographical location (Zone). Benefit information can be located on our Careers page here: https://www.chevronfcu.org/about-us/careers

Zone 1: $141,728.00 - $212,592.00

Zone 2: $128,972.48 - $193,458.72

Zone 3: $119,051.52 - $178,577.28

Zone 4: $113,382.40 - $170,073.60

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT:

Chevron Federal Credit Union (CFCU) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status. CFCU participates in E-Verify.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at 800-232-8101 for assistance.

CFCU Is CPRA Compliant for California Employees and Applicants, to review the Notice at Collection, click here To submit a request, please refer to the Careers page for the CPRA Request Form.

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