As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.
Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.
We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.
Your Opportunity Starts Here.
We are seeking a proactive, detail-oriented, and strategic Risk and Transformation Lead to oversee departmental risk, compliance, and transformation initiatives. This role is responsible for managing end-to-end risk matters, ensuring adherence to Group policies, overseeing third-party risk management, and driving transformation programmes across the department.
The role will champion the adoption of AI, automation, and innovative solutions, and re-engineer legacy processes and operating models to achieve sustainable efficiency gains while maintaining strong governance, risk management, and control standards, in alignment with OCBC’s core values.
Key Responsibilities (but not limited to):
Risk and Compliance Management
Assess departmental risks across operational, process, and compliance areas.
Partner with risk management teams to develop and implement effective mitigation strategies.
Ensure compliance with Group policies, regulatory requirements, and internal procedures.
Oversee end-to-end risk governance and lead audit engagements.
Embed efficient, scalable controls that support both innovation and disciplined risk management.
Third-Party Risk Management
Collaborate with Vendor Management teams to ensure vendors comply with Group policies and standards.
Conduct risk assessments and provide audit support as required.
Strengthen vendor oversight through data-driven monitoring, automation, and continuous improvement.
Transformation, Innovation and AI Adoption
Drive and manage transformation initiatives, ensuring timely delivery and measurable outcomes.
Champion AI, automation, and digital solutions to reduce manual effort, enhance accuracy, and improve insights.
Lead efforts to re-engineer legacy processes and challenge traditional ways of working.
Partner with technology teams to implement scalable, future-ready solutions aligned with business and risk objectives.
Foster a culture of innovation, continuous improvement, and forward-thinking execution.
Cross-Functional Collaboration:
Work closely with operations, business, risk, and technology stakeholders to deliver cross-functional initiatives.
Act as a bridge to ensure outcomes balance efficiency, innovation, and strong control frameworks.
Process Improvement and Re-Engineering
Identify inefficiencies and bottlenecks across departmental and vendor processes.
Lead process redesign, simplification, and standardisation, leveraging AI and automation where appropriate.
Deliver measurable improvements in productivity, turnaround time, and service quality.
Documentation and Record Keeping
Maintain accurate documentation including system access reviews, audit artefacts, and compliance records.
Enhance practices through digitisation, standardisation, and improved audit traceability.
Ad Hoc Assignments
Support additional projects and strategic initiatives, particularly in transformation, innovation, and operational excellence.
Qualifications
Bachelor’s degree in Business Administration, Finance, or related field.
Minimum 5 years of experience in banking, risk, or project management.
Knowledge of risk management or third-party/vendor risk frameworks preferred.
Proven ability to drive transformation, innovation, and process re-engineering.
Exposure to AI, automation, or digital solutions is advantageous.
Strong analytical, communication, and stakeholder management skills.
Detail-oriented with strong organisational capabilities.
OCBC Core Values and Expected Behaviours
The role is expected to embody and promote OCBC’s core values in daily work and decision-making:
Integrity & Responsibility
Uphold the highest standards of governance, accountability, and ethical conduct, ensuring strong risk and control discipline.
Forward-Looking & Innovation
Challenge the status quo, embrace AI and emerging technologies, and proactively re-imagine processes to build future-ready capabilities.
Respect & Collaboration
Foster strong partnerships across teams, valuing diverse perspectives and enabling effective cross-functional delivery.
Delivering Lasting Value
Drive sustainable transformation outcomes that enhance efficiency, strengthen controls, and create long-term value for the organisation.
Working Arrangement
100% work in office, based at Tampines
Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.
OCBC is the longest established Singapore bank, formed in 1932 from the merger of three local banks, the oldest of which was founded in 1912. It is now the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.
OCBC and its subsidiaries offer a broad array of commercial banking, specialist financial and wealth management services, ranging from consumer, corporate, investment, private and transaction banking to treasury, insurance, asset management and stockbroking services.
OCBC’s key markets are Singapore, Malaysia, Indonesia and Greater China. It has more than 570 branches and representative offices in 19 countries and regions. These include about 300 branches and offices in Indonesia under subsidiary Bank OCBC NISP, and over 90 branches and offices in Mainland China, Hong Kong SAR and Macau SAR under OCBC Wing Hang.
OCBC’s private banking services are provided by its wholly-owned subsidiary Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients’ goals.
OCBC's insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia. Its asset management subsidiary, Lion Global Investors, is one of the largest private sector asset management companies in Southeast Asia.
