Job Description

Headquartered in Tokyo, Sumitomo Mitsui Banking Corporation (SMBC) is a leading global financial institution and a core member of Sumitomo Mitsui Financial Group (SMBC Group). Built upon our rich Japanese heritage since 1876, we put our customers first and provide seamless access to, from and within the Asia Pacific region. SMBC is one of the largest Japanese banks by assets and maintain strong credit ratings across our global integrated network. We work closely as one SMBC Group to offer personal, corporate and investment banking services to meet the needs of our customers.

With sustainability embedded within our strategy and operations, we are committed to creating a society in which today’s generation can enjoy economic prosperity and well-being, and pass it on to future generations.

• Manage a number of Operations projects- both Technology automation as well as other projects through the full project life cycle from the strategic project planning, execution and on to the tactical activities
• Co-ordination with multiple stakeholders to ensure timely delivery of projects.
• Engage with business and Product teams to formulate problems and create solution framework
• Ensure projects are well defined, aligned to business goals, well documented and appropriately reported.
• Ensure all risks and issues are understood, raised, prioritized and escalated with sufficient time to enable resolution.
• Involved in defining the business requirements, management of ongoing work with technology during the build phase to ensure timely delivery and prioritization.
• User Acceptance testing of new developments before their implementation.
• Training of users on new applications and processes
• Support OPIN in meeting budgets through Analytical Insights, Support stakeholders in business reviews
• Development of Operational procedures for new products and services launched for Operations users
• Manage timelines, anticipate roadblocks and proactively provide solutions that deliver high quality and timely results.
• Understand the product/ops journey and help business to improve the customer experience
• Providing regular project updates to Dept Head and preparing dashboards for management on ongoing projects
• Ensure compliance with regulatory requirements as well as Head Office guidelines.
• Establishing a strong risk management culture in the team.
• Other work allocated by the management from time to time

Knowledge (b) Skills (c) Experience (d) Qualifications

• Qualified CA/MBA with 9-10+ years of experience in handling implementation of Corporate Banking Operations projects
• Experience defining businesss requirements and managing and executing testing activities
• Strong verbal and written communication skills, and the personal ability to collaborate, operate and communicate effectively with a culturally diverse group of peers and colleagues.
• Develops strong relationships and personal credibility with Operations users and understand how their needs/requirements can be incorporated into the delivery of the solution
• Individual should have the resilience to handle internal pressures and conflicts in dealing with multiple stakeholders
• Demonstrated ability to work in a high pressure environment
• Quality conscious and having flair for constant process improvement
• Candidates with PMP certification will be preferred