Design and deploy enterprise-grade AI solutions (LLMs, RAG, agents) by
selecting appropriate models, building data pipelines, and integrating them with cloud platforms
(AWS, Azure, GCP). Lead technical strategies, ensure scalability, manage AI security/
hallucinations, and bridge business needs with engineering teams.
Key Responsibilities
System Design & Architecture: Architect end-to-end Generative AI systems, including
retrieval-augmented generation (RAG) and vector data systems.
Model Selection & Tuning: Evaluate and select cutting-edge commercial (e.g., GPT-4) and
open-source models, and fine-tune models for domain-specific use cases.
LLMOps & Pipelines: Establish LLMOps standards for model versioning, evaluation, prompt
management, and CI/CD, ensuring robust, production-grade AI.
Integration & Security: Integrate AI solutions with existing APIs, applications, and databases
while enforcing security, privacy, and guardrails to manage hallucinations and adversarial
attacks.
Strategic Leadership: Collaborate with stakeholders to map business challenges to AI
solutions and establish AI governance frameworks.
Bachelor’s / Master’s in Computer Science, AI, Data Science, or related field;
8–15 years in software engineering, ML, or AI roles. Experience with enterprise-level systems.
Choosing a digital partner is about more than capabilities — it’s about collaboration and character.
Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments.
At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations.
Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale.
Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact.
We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition.
At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward.
For more information, visit www.exlservice.com.
