Job Description

AVP, Digital Customer Experience

This Client has one of the top ICT services provider across the regional.

Our pioneering approach in providing "Next
Generation ICT Solutions and Services" includes world-class carrier-grade
cloud platforms, ultra high-speed fixed and mobile networks, award-winning
industry-specific SME solutions, fixed-mobile integration, advanced
cross-border capabilities and end-to-end systems integration in addressing
customer needs to fuel their business growth.

Your new role

· Lead
the teams of Digital Marketing, Ecommerce and Partnership Development. Drive
and manage combination of digital marketing and partnership strategies to
promote products, services and solutions for acquiring SME customers via
digital channels

· Enhance
brand awareness and activities in the digital space to increase conversion

· Identify
new technologies and development to improve business performance for digital
and e-Marketplace

· Gain
traction on SME by creation of good content and media strategies

· Responsible
for and manage the business performance & KPIs

· Able
to well-collaborate with and drive different business functions including IT,
Logistics, Group legal, compliance and external partners

To succeed in this role

· University
Degree holder in business discipline with more than 5 years managerial
experience in ecommerce and digital marketing, B2B ICT/Banking experience is
preferred

· Excellent
leadership skills, highly entrepreneurial, sales-driven, possess a holistic
understanding of a successful e-Commerce business, able to influence
stakeholders at all levels and drive results through collaborations

· Strive
for the best business performance and drive growth

· Never
satisfied and unwilling to stop testing mindset

· Able
to effectively communicate brand’s message

· Able
to extract key values and insights from dashboard and reports

· Adaptability
in the ever-changing digital space and ability to think like a customer