Job Description

This is a people leader position that maintains responsibility for a team of up to 6 adjusters. The Environmental team provides specialized claim handling for Chubb insureds nationwide regarding environmental liability claims, including first-party, third-party and litigated pollution claims. This role maintains accountability for the handling and disposition of claims by the team, including investigation, coverage, reserves, negotiation, settlement and trial strategies. The claims involve bodily injury, property damage, and site/property remediation on varied pollution policy products which include energy, underground storage tank, premises pollution, contractors pollution liability (CPL) and CPL/Errors & Omission coverage in addition to some general liability.

Responsibilities:

The desired candidate is service-oriented, results-driven and possesses excellent administrative, leadership and organizational skills. The proven ability to make timely and appropriate decisions is required. Experience in performance management, training and staff development is a strong plus. This position will:

• Assist team members develop and execute claim resolution strategies.
• Train, develop and manage the team by developing and executing individual professional development plans for each direct report.
• Recognize significant potential exposures on claims; prepare appropriate alerts to senior managers and internal business partners.
• Conduct monthly self-audits using Best Practices standards.
• Provide exceptional service to our internal and external business partners.
• Analyze and identify coverage issues timely and communicate coverage positions to appropriate parties.
• Authorize reserve and settlement authority to team members.
• Direct and closely monitor cases with financial impact handled by the team through trial/resolution.
• Timely sets reserves within authority or makes claim recommendations concerning reserve changes to management.
• Travel up to 25%.

• A minimum of five years of experience in claims management with a high degree of competence in the handling of complex casualty claims involving pollution and environmental claims stemming from property damage and bodily injury, is required.
• Experience should include handling both first- and third-party pollution claims, including active remediations on claims made and reported basis, as well as occurrence based policy coverages.
• Strong presentation and negotiation skills.
• Excellent interpersonal communications and negotiation skills; ability to deal with customers and business partners in a professional manner.
• Ability to make prompt, intelligent decisions based upon detailed analysis of complex issues.
• An advanced degree (JD or MBA) is preferred but not required.

The pay range for the role is $152,400 to $219,600. The specific offer will depend on an applicant’s skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.