Job Description

• To sell Core product and to encourage cross selling of other direct sales products in assigned business territory.
• To build and maintain effective business relationship with customers.
• To manage the team assigned in a manner that would increase Sales in accordance with Credit policy.
• To manage daily set of activities, outputs and staff performances through digital platforms.
  

KEY RESPONSIBILITIES

• To ensure proper performance and productivity mix in the team.
• To Ensure FAB WAY culture is fully implemented.
• Managing a team including addressing their training needs to the appropriate resource, along with ensuring a smooth process for all.
• To build and maintain effective business relationship with all internal departments and branches.
• Continuous suggestions on changes and ways of improving FAB Products.
• Manage Business Complexity in view of competition.
• Identify any cross-selling opportunity for Other Business Divisions of the Bank.
• Motivate the Team Assigned by awarding the High Performers and guiding the others as to improve their performance, and also reporting the same to the manager DSD team.
• To manage the area to ensure that over all responsibilities are achieved / exceed.
• To increase bank's visibility in the banking / financial industry.
• Developing new strategies for the business of respective area and build a strong business support unit.
  Increase banks over profitability.
• Ensure that team members are always up to date on product features and promotions.
• Adhere to the Standard Operating Procedures, Policies, Code of Conduct and Service Standards of the bank, ensure that team members do the same and initiate appropriate disciplinary action for any violations noted.
• To propose new companies for listing under TML.
• To manage the team assigned, wherein the monthly sales are met or exceeded.
• To plan, organize, lead and control team and their activities both from office and remotely by using Microsoft Tasks/CRM/digital transformation mediums.
• To be able to conceptualize and create new avenues of business in collaboration with Employee banking.
• To source quality business by ensuring Fraud and compliance guidelines are met.
• To ensure effective customer relationship management of all business sourcing via constructively using NPS survey remarks/scores.
• Ensure effective sales progress by developing and maintaining reporting/tracking of systems, anti-attrition processes and techniques, etc.
• To build and grow the sales organization as an extension of the branch manager and the branch network.
• To interface with the Employee Banking relationship managers to effectively deploy teams to capitalize on employee banking and branch.
• To assist in conducting Promotional Activities, meetings and Road Shows in the assigned showrooms to Achieve or Exceed Budgeted Sales Volumes.
• To ensure that the documentation provided by the team is complete and error-free for all approved applications sourced from such assigned team.
• To ensure that team is doing regular follow up for document discrepancies, which have been approved as Deferrals.
• To provide Monthly MIS on performance to Manager of the assigned Region.
• To provide Weekly MIS on all related Sales/Services Updates to Manager DSD team as to ensure regular tracking of Errors/Deferrals/etc.
• To provide regular customer and market feedback to senior management, to improve Product Offering and Business Acquisition.
• To capitalize on-cross selling opportunities.
• To recommend the banks products proposed from the team, and which are considered good credit risk and as per Bank Policy.
• Requires good convincing and Negotiating Skills according to the complexity of business.
• Customer sales targets.
• Client satisfaction index.
• Adherence to policies, processes, and procedures of FAB.
• Functions within the framework and boundaries of Group policies as well as overall organizational and governance frameworks.
  

REQUIREMENTS / QUALIFICATIONS

• University Degree or Equivalent Qualification.
• Excellent PC skills.
• Between 3-5 years' experience in selling banking products or in a financial Industry.
• Leadership and Team Management Skills.
• Service Quality & Customer / Dealer Relations.
• Comprehensive Sales Skills.
• High Motivation and Pro-activity.
• Ability to develop strong professional relationships between Team and Customers.
• Should have good knowledge of Bank retail products.
• Should have very good computer and organizational skills. Competitive and Multicultural awareness on related resources.
• Should possess Market knowledge and competition policy/process awareness.
  

Preferred

• Desirable to have a sales diploma or certification.
• Experience in similar job area is an added advantage