RAKBANK

AVP - Agile Coach

RAKBANK  •  Dubai, AE (Onsite)  •  3 months ago
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Job Description

At RAKBANK, we believe in fostering a culture of innovation, growth, and excellence. We are not just a bank – we are a community that thrives on teamwork, cutting-edge solutions, and the highest standards of governance. Now, We’re looking for a dynamic Agile Coach to join our team at Dubai Silicon Oasis, where you'll lead the way by enhancing the overall agility within the bank by providing coaching and guidance to teams. This role involves analysing team interactions, identifying areas for improvement, and implementing strategies to optimize team performance and satisfaction.

What you will do:

  • Team Coaching: Provide guidance and support to teams on Agile practices, helping them to adopt and improve their use of Agile methodologies.
  • Facilitation: Facilitate Agile ceremonies such as daily stand-ups, sprint planning, retrospectives, and reviews to ensure they are effective and productive.
  • Training: Conduct training sessions and workshops to educate teams and stakeholders on Agile principles and practices.
  • Continuous Improvement: Identify areas for improvement in team processes and workflows and implement strategies to enhance efficiency and effectiveness.
  • Mentorship: Mentor team members and leaders to develop their Agile skills and mindset.
  • Collaboration: Work closely with the VP of Culture Shift to promote and embed an Agile, customer-centric culture throughout the organization.
  • Performance Metrics: Track and analyze performance metrics to assess the impact of Agile practices and identify opportunities for further improvement.
  • Stakeholder Engagement: Engage with stakeholders to understand their needs and ensure alignment with Agile practices and goals.
  • Conflict Resolution: Address and resolve conflicts within teams to maintain a healthy and productive work environment.
  • Agile Advocacy: Act as a champion for Agile methodologies, promoting their benefits and encouraging their adoption across the organization.
  • Team Coaching: Provide guidance and support to teams on Agile practices, helping them to adopt

Qualifications

What you will bring:

  • Bachelor’s degree in Business, Marketing, or a related field; MBA or advanced degree preferred.
  • Minimum of 8+ years working in Agile and waterfall delivery environments, or exposure to different delivery methodologies
  • Experience of working in Banking, financial services in a product-led environment
  • Must have Agile coaching certification(s) such as Certified Agile Coach (CAC), Certified Scrum Professional (CSP), SAFe Program Consultant (SPC), or equivalent.
  • In-depth understanding of various agile frameworks (e.g., Scrum, Kanban, Lean) and their application in enterprise settings.
  • Strong knowledge of change management principles and practices, with the ability to lead cultural shifts and navigate resistance to change.
  • Excellent interpersonal, communication, and facilitation skills, with the ability to influence and collaborate with individuals at all levels of the organization.
RAKBANK

About RAKBANK

We’re RAKBANK.

Banking should feel simple. Human. Helpful. So that’s the kind we build.

Since 1976, we’ve been helping people and businesses across the UAE grow with confidence, giving them the tools, the support, and the trust to make things happen.

We started as a community bank and grew into one of the country’s most dynamic financial institutions. What’s never changed is our belief that banking should work for people, not the other way around.

Today, we’re leading a new chapter, one that combines smart digital innovation with genuine human connection. We call it digital with a human touch.

We serve customers across every segment through our Personal Banking Group (PBG), Business Banking Group (BBG), and Wholesale Banking Group (WBG). As the UAE’s go-to SME bank, we’re helping thousands of businesses grow and thrive with seamless, digital-first banking.

Our group also includes Skiply, the region’s leading school payments app; Protego, our next-generation insurance aggregator; and RAK Insurance, one of the UAE’s most trusted insurers, together creating an ecosystem that makes life simpler and safer for our customers.

From empowering entrepreneurs and SMEs to launching the UAE’s first crypto brokerage for retail customers and our own AI-powered digital assistant, we’re shaping the future of banking while keeping the heart of it the same: people.

RAKBANK — Digital With a Human Touch.

Industry
Finance & Insurance
Company Size
5,001-10,000 employees
Headquarters
Ras Al Khaimah, AE
Year Founded
1976
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