Job Description

Metrea delivers effects-as-a-service to national security partners across five domains and more than a dozen mission areas—including airborne ISR, electronic warfare, secure communications, aerial refueling, special mission aviation, aerial firefighting, and advanced simulation.

Wherever we operate, we build vertically integrated full stacks of capability—designing, building, and operating turnkey solutions that let customers scale capacity while benefiting from continuous cycles of innovation. With operators and engineers under one roof, we close the gap between lab and field—what we call connecting design with effect.

Metrea’s solutions are built for elegance: effective, efficient, and evolving. This approach enables our partners to do more with less and achieve outsized, asymmetric advantage against rapidly evolving threats.

Headquartered in Washington, DC, Metrea has facilities across the United States, the United Kingdom, Europe, and beyond.

Group Overview

Air Mobility Group (AIRMOB) is responsible for developing and delivering Metrea’s aerial refueling (AAR) capabilities, ensuring the readiness and operational effectiveness of the tanker fleet. AIRMOB oversees fleet management, maintenance, and airworthiness, working to sustain and enhance refueling operations. It manages the integration of new processes and technologies, ensuring that tanker aircraft remain mission-ready through effective logistics, maintenance oversight, and regulatory compliance. By coordinating across various teams, AIRMOB ensures the fleet meets both current and future operational needs, supporting a range of specialized air mobility missions.

In this role, you will serve as the primary administrator and technical owner of AIRMOB’s maintenance software ecosystem, including AMOS, FL3XX, iQSMS, and supporting integrations. You will be responsible for system configuration, data integrity, user administration, training, and the ongoing optimization of these platforms to support maintenance operations, airworthiness compliance, and fleet readiness. You will also act as the organization’s subject matter expert on AMOS functionality, driving adoption across departments and ensuring seamless data flow between maintenance, operations, and supply chain systems. You will be successful if you are technically proficient, a natural trainer, and thrive at the intersection of aviation maintenance and information systems.

What You’ll Do

• Perform daily administration of AMOS including user management, role configuration, security permissions, and system monitoring
• Configure and maintain AMOS business rules, workflows, automated notifications, and alert triggers
• Manage AMOS module configurations across maintenance planning, materials management, quality, and technical records
• Develop and maintain AMOS reporting using SQL queries, built-in report tools, and custom report templates
• Execute and validate data migrations into AMOS including aircraft records, component data, and technical directive histories
• Coordinate AMOS software updates, patches, and version upgrades with the vendor and internal stakeholders
• Monitor and maintain data integrity across all AMOS modules, performing regular audits and corrective actions
• Administer FL3XX flight operations platform including configuration, user management, and operational settings
• Manage and troubleshoot the AMOS-FL3XX integration for real-time aircraft status, MEL tracking, and flight hour/cycle feeds
• Support integration points with D365 (general ledger, invoicing) and other enterprise systems as required
• Configure and maintain iQSMS safety reporting system settings, user access, and reporting workflows
• Develop and deliver AMOS training programs for maintenance, planning, quality, materials, and records personnel
• Create and maintain system training materials, user guides, quick reference cards, and standard operating procedures
• Provide ongoing coaching and support to end users across all maintenance software platforms
• Conduct new-hire system orientation and role-specific training for maintenance department personnel
• Identify opportunities to improve system utilization, streamline workflows, and automate manual processes
• Evaluate new AMOS modules, features, and third-party tools for potential operational benefit
• Serve as primary point of contact with AMOS (Swiss AviationSoftware), FL3XX, and other software vendors
• Support the development and maintenance of the electronic task library (eTL) and maintenance program configuration in AMOS
• Maintain comprehensive system documentation including configuration records, integration maps, and change logs
• Provide technical input for SMS data analysis, reliability reporting, and fleet performance metrics

What You’ll Bring

Must Haves

• Minimum 3 years of experience administering AMOS or a comparable aviation maintenance management system
• Proficiency in SQL for database querying, reporting, and data analysis
• Experience with system configuration, user administration, and role-based access control in enterprise software
• Working knowledge of aviation maintenance operations and regulatory requirements (Parts 43, 91, 121, or 145)
• Demonstrated ability to develop and deliver end-user training programs for technical software
• Strong understanding of data integrity principles and experience with data migration or conversion projects
• Excellent troubleshooting and problem-solving skills with a systematic approach to issue resolution
• Strong written and verbal communication skills with the ability to translate technical concepts for non-technical users
• Proficiency in Microsoft Office Suite, particularly Excel for data analysis and reporting

Nice to Haves

• Experience with AMOS implementations across multiple airlines or operators
• Familiarity with FL3XX flight operations software
• Experience with iQSMS or other safety management system platforms
• Database administration experience (Oracle, SQL Server, or PostgreSQL)
• Knowledge of API integrations, SFTP data transfers, and system interface management
• A&P license or formal aviation maintenance training
• Experience with electronic task library (eTL) configuration and maintenance program setup in AMOS
• Familiarity with CASS, reliability programs, and airworthiness compliance tracking
• Experience with Power BI, Python, or other data analysis and automation tools
• Project management experience, particularly in software implementation or system upgrades

Additional Eligibility Qualifications

• Experience with military aircraft maintenance documentation and TCTO management preferred
• Familiarity with KC-135 or Boeing 707 derivative aircraft systems a plus
• Experience with experimental exhibition or special flight permit operations preferred
• Knowledge of DCMA requirements and military maintenance oversight processes beneficial

Our Firmware

At Metrea, our single core value, Rooted in Humility, and our four cornerstone attributes—Entrepreneurial, Systematic, Discerning, and Over-Deliver. These form what we call our Teammate Firmware. Just like technical firmware connects software and hardware, our Firmware is the constant interface between our mission and our people. It defines how we show up, how we work together, and how we solve complex problems.

Our team Firmware creates a web-like, hyper-collaborative, dynamically hierarchical way of working that helps us adapt quickly, communicate openly, and distribute decision-making to where expertise actually lives. It enables groups to self-organize around hard problems, shift fluidly as priorities evolve, and operate with the trust, curiosity, and discipline required in a complex mission space. This foundation allows us to deliver elegant, effective solutions and uphold our purpose: protecting our precious inheritance.

Benefits

• Comprehensive medical plan options
• HSA/FSA accounts
• Dental and vision coverage
• 6% employer 401(k) match
• Fully paid parental leave for all new parents
• Generous PTO
• Life and disability insurance
• Long-term and Short-term disability coverage
• AD&D Coverage
• Pet Insurance
• Employee Assistance Program
• Subsidized gym membership / plans through Wellhub

Work Authorization / Security Clearance

Applicants must be legally authorized to work in the United States.

AAP/EEO Statement

This Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.

Position Type and Expected Hours of Work

This is a full-time position with typical working hours of Monday through Friday, 8:00 a.m. to 5:00 p.m. Hours and work shifts may change in accordance with department and business needs. Exempt Employees must have the ability to be on-call and available, as business needs require. Non-Exempt employees may be required to work over 40 hours per week with approval from the department manager.

Work Location

Mixed operational environment including flight line operations and office facilities.

Work Environment

This position operates primarily in an office environment with extended periods of computer use for system administration, configuration, and training delivery. Regular interaction with maintenance, operations, and supply chain personnel across the organization is required. May require occasional visits to aircraft flight line operations and maintenance facilities for system support and user training. Travel to vendor facilities, training events, or other operational locations may be required.

Travel

Yes, as required.