WHO IS VONTIER
Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves – delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company’s website at www.vontier.com
At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.
Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future.
Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally.
Together, let’s enable the way the world moves!
Job Overview
The Operations Manager of the AVI Department is responsible for leading the department, overseeing day‑to‑day interactions with fuel companies, subcontractors, suppliers, and direct customers.
The role includes maintaining and improving the operational infrastructure, while aiming for excellence in quality, service, and execution.
The AVI Operation Manager maintains constant communication with the company’s customers to ensure a high level of service, expectation alignment, and customer satisfaction.
As a central point connecting multiple internal and external stakeholders- employees, customers, subcontractors, and others- the role requires strong interpersonal communication skills and the ability to execute multiple tasks under tight deadlines.
The manager is also responsible for the logistical management of company inventory, supervising the transfer and distribution of goods to service stations.
A key responsibility is driving quality control, process improvement, and cost‑reduction initiatives when working with subcontractors and service stations.
Responsibilities
· Work directly with senior‑level customers
· Manage multiple subcontractors across regions
· Oversee quality control of RFID AVI installations
· Monitor and ensure high service quality standards
· Direct management of a field technicians team
· Direct management of a remote support center
· Analyze data across multiple operational segments
· Manage inventory logistics and stock levels
· Define goals, monitor KPIs, and ensure ongoing control
· Implement clear performance indicators (SLA, quality, profitability)
· Manage relationships with large installation centers, automotive importers, and leasing companies
· Lead a hybrid team (field technicians + service center staff)
· Build processes and implement operational controls
Orpak delivers comprehensive solutions to oil companies and commercial fleets, improving profitability and optimizing performance from the forecourt to the head office. Be it the single transaction, network optimization or business analytics, our hardware, software, and services enhance the entire retail fuel network and fleet management value chains.
Orpak has a well-established track record of success and innovation since 1983. Known for rapid deployment of large end-to-end projects, Orpak’s field-proven products are installed in more than 40,000 service stations and 7 million vehicles across 60 countries.
Our solutions are distributed via an international network of subsidiaries and value-added partners.
In 2017, Orpak joined the Gilbarco Veeder-Root group and in 2020, Orpak joined Vontier along with Gilbarco Veeder-Root.
A Vontier Company
Vontier is a global industrial technology company uniting critical mobility and multi-energy technologies and solutions to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise, and unparalleled portfolio breadth, Vontier enables the way the world moves – delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement built on the foundation of the Vontier Business System and embraced by over 8,500 colleagues worldwide.
