Milestone Technologies is looking for a technician with a passion for live events, audio-visual experience, and a commitment to program excellence to join our Event Operations Team. The Event Operations Team provides comprehensive event production services, including technical coordination, presentation setup and support, AV/VC services, streaming, and management.
•Review client requests and provide technical direction for the planning, scheduling, and, delivery of services
•Operate PTZ cameras, video switchers, digital audio mixers, and Crestron routing systems‚ for large and medium scale events
•Manage streaming encoding and quality during live events, trim and deliver recorded events
•Act as the technical point person during board meetings and high-profile conference calls
•Oversee vendor technicians on larger scale events
•Train incoming vendor and Helpdesk technicians on events best practices
•Contribute to documentation of on-site equipment and protocols
•Minimum 4+ years of experience in technical support of large events
•Experience owning an event end to end from event request to technical execution
•Operational experience with event production equipment audio mixers, microphones, video switchers, etc.
•Previous experience in customer-facing or client support role
•Versed in Apple OS, presentation software like Keynote, and PPT
•Some exposure to video conferencing, streaming
•HS Diploma or GED required
Milestone Technologies is a global IT Services and Digital Solutions company based in Silicon Valley that helps hundreds of leading corporations deliver technology around the globe.
We work with the world’s leading companies to deliver services and technologies at scale, accelerate digital operations, develop innovative applications, and drive efficiencies throughout their organization.
Milestone is focused on building an employee-first, performance-based culture, and for over 25 years, we have demonstrated a history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow.
Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.
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