Job Description

Join us as an Avaloq Infrastructure Engineer

• We’ll look to you to deliver the engineering of infrastructure technologies
• In order to achieve a first-class customer experience, you’ll make sure that the project deliverables can achieve the customers’ goals, within a well-considered total cost of ownership
• You’ll work with colleagues across the bank, allowing you to expand your network and gain exposure for you and your work

What you'll do

As an Avaloq Infrastructure Engineer, you’ll be engineering technical infrastructures for departmental applications and services. You’ll be working on service or change initiatives, ensuring their availability and maintaining, managing and deploying technology infrastructure on behalf of either the function or investment projects.

You’ll also be:

• Supporting the day-to-day operations and technical management of the Avaloq platform hosted on the NatWest Group ExaCC environment
• Managing and monitoring Avaloq operations and batch processes, including investigation and resolution of operational issues
• Performing database investigations and operational database activities to support incident resolution, service stability and platform performance
• Monitoring the health, performance and availability of the Avaloq platform infrastructure and proactively addressing technical issues
• Supporting infrastructure deployments, maintenance activities and platform changes, ensuring they are implemented safely and with minimal business impact
• Creating and maintaining operational procedures, technical implementation plans and runbooks for Avaloq platform activities
• Working closely with application, development, infrastructure and support teams to investigate incidents and ensure reliable end-to-end operation of the platform
• Contributing to continuous improvement of monitoring, operational processes and technical controls to strengthen platform resilience and business continuity

The skills you'll need

To succeed in this role, you’ll need a broad understanding of how your particular area of expertise supports our customers, ranging from applications and services supported and developed to decisions taken, and risk based with the objective of producing high availability, low cost systems.

You’ll also bring strong Avaloq technical and operational knowledge and a good understanding of Avaloq architecture and infrastructure components, along with experience with Avaloq batch operations, monitoring and troubleshooting. You’ll also need a strong understanding of service stability, resilience, availability and business continuity and the ability to work effectively across application, development, database and infrastructure teams

You’ll also demonstrate:

• Strong database investigation and operational skills, ideally Oracle
• Experience operating applications in Linux or Unix environments
• Good knowledge of infrastructure monitoring, alerting and performance analysis
• Strong incident investigation, root cause analysis and problem-solving skills
• Experience with production support and business-critical banking platforms
• Understanding of deployment, change and release management processes
• Ability to create and maintain technical documentation, operational procedures and runbooks

Hours

41

Job Posting Closing Date:

10/11/2026