Job Description

We are looking for team members to contribute to and deliver our mission: “To deliver and support technology solutions that securely connect people, places, and information.” New Era Technology is a community of like-minded, like-hearted people who share the same vision and values.

The AV Solutions is responsible for delivering end-to-end audio-visual solutions, from initial design through to project completion and client acceptance. This role combines pre-sales design expertise with post-sales technical support to ensure seamless execution of projects.

Key Responsibilities:

System Design & Proposal Development:

• Create AV system designs and assemble proposals, including Design-Build documentation for audio, video, video conferencing, integrated control systems, and digital signage.

• Collaborate with Sales and Project Managers to prepare material and labour estimates, determine equipment quantities, pricing, and installation requirements aligned with customer expectations.

Technical Expertise & Engineering Support:

• Apply knowledge of advanced integrated audio, video, lighting systems, and digital signage to deliver professional designs and engineering solutions.

• Provide technical consultancy to the Project Management Team, generating detailed functional system descriptions, block flow diagrams, and equipment lists for successful project delivery.

Project Lifecycle Management:

• Support major project delivery while assisting other teams as needed.
• Ensure projects progress smoothly from inception to completion, meeting quality standards and client requirements.

Skills & Experience:

• Strong understanding of AV technologies, including audio, video conferencing, integrated control systems, and digital signage.

• Ability to produce accurate designs, documentation, and cost estimates.

• Excellent collaboration skills to work effectively with Sales, Project Managers, and technical teams.

• Proven experience in managing complex projects and providing technical support throughout the project lifecycle.

Duties include

• Translate pre-sales requirements from booked projects into functional system designs

• Functional system descriptions

• Block diagrams

• Test Plans

• Develop engineering and architectural (RCP/Floor Plan)

• Carry out site surveys to fully understand the scope of the project and potential limitations in advance of the installation.

• Review pre-construction design and documentation

• Support the Project Manager as SME

• Support the installation, commissioning, programming Teams as required

• liaison for technical engineering inquires

Qualifications

• Proficient IT skills: Excel, Outlook, Teams, SharePoint.

• Proficient in using MS Visio

• Excellent attention to detail and record keeping.

• Excellent written and verbal communication skills

• Knowledge and expertise in the design and integration of AV solutions

• Q-SYS, Extron, BIAMP, Crestron, Logitech, Poly, Neat

• Strong knowledge of construction management and experience working with general contractors, architects, electrical contractors, etc.

• Excellent organizational skills and ability to work to deadlines.

• Proactive approach.

• Ability to manage multiple projects and tasks simultaneously.

• Ability to comprehend and clearly communicate technical concepts to non-technical individuals.

• Ability to read and comprehend technical drawings.

• Speak fluent English

• Maintain level of H&S required for site attendance