Job Description

Role: AV Event Technician – L2

Contract Type: Full-time, Permanent

Location: London, UK (located near to St Paul’s)

Salary: £43,000 - £45,000 (dependent on experience), plus company benefits

Interview Process: 2 stages (Virtual and Face-to-face)

Hours: Monday – Friday – 40 hours (rotational shifts; 7am – 4pm & 10am – 7pm)

Exciting new contract win for Kinly, means we have an opportunity for a number of experienced AV Event Technicians, with proven corporate experience, to join us on site at our new client, who boasts a new building; allowing for the latest AV technology.

Working in a dynamic AV Support Team you will be responsible for delivering high-level technical support for meeting rooms and live production-style events, ensuring effective communication and collaboration for internal teams, executive leadership, and external partners.

Key responsibilities include the setup, maintenance, and troubleshooting of advanced UCC technologies in support of critical business events.

The ideal candidate demonstrates strong technical expertise, outstanding customer service skills, and the ability to perform effectively under pressure.

Key responsibilities:

• Provide onsite AV support for meeting rooms, event spaces, and their control systems and equipment

• Identify faults precisely and manage all aspects of audio visual, video conferencing, and display technologies to ensure meeting room AV systems run efficiently with minimal downtime and optimal performance

• Quickly and accurately diagnose and resolve issues with Audio Video, Video Conferencing, and Touch Panel systems

• Interact extensively with customers, often collaborating with supervisors or peers across various areas, divisions, units, or with external clients

• Support high-profile meetings, including those involving executive leadership teams and external clients, regularly coordinating with internal partners to implement customer-driven updates

• Foster collaboration and problem-solving by meeting with internal partners and collecting feedback

• Pre-Event Preparation: testing prior to events to identify and resolve potential technical issues

• Event Support: Responsibilities include maintaining system functionality, troubleshooting issues, supporting event planning and execution, and adapting to different scenarios

Skills and experience:

• Proven experience working in Audio Visual Support or a related field within a corporate environment

• Strong understanding of Microsoft Teams and Teams Rooms, including troubleshooting and administration

• Skilled in audio visual technology, such as Poly, Neat, Crestron, and Extron

• Practical experience with AV hardware like video conferencing systems (for example, Neat Bars and Poly X72/G62 Codecs), camera equipment, displays, and audio devices

• Comfortable with AV control systems, preferably Crestron, and capable of basic operation and troubleshooting

• Knowledge of professional audio systems, ideally with some familiarity with Biamp or similar platforms for audio processing

• Experience supporting live production events, handling audio, video, and camera setups

• Understanding of digital audio mixers, Shure wireless microphones, and Dante audio

• Familiarity with Vmix, BlackMagic Studio Cameras, switchers, and vision mixers

• Excellent problem-solving and analytical abilities, with a proactive attitude toward finding and fixing issues

If you are selected for interview, and need any reasonable adjustments made for your interview, please let the Talent Acquisition team know, at the point of scheduling.

If you do require details of the vacancy or the application process in an alternative format, please email jobs@kinly.com outlining your requirements.

Equal Opportunities:

Kinly is committed to providing equal opportunities in employment, all qualified applicants will receive consideration for employment without regard to sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion or any other ‘protected characteristics. We welcome your application.