Job Description

Title: AV Engineer

Exp erience: 5 to 6 years

Location: Noida (Hybrid)

Skills:

Must have: Excellent Video -Conferencing skills

Candidate would be responsible for providing operational support for customers

Video Conferencing infrastructure ( Cisco + Microsoft Teams Rooms (MTR) + MS

Teams).

Should have knowledge on Integrated rooms setup with Crestron control systems +

DM Switcher & Biamp DSP, Multiple cameras and Extenders

Should be well versed with IP Telephony (CUCM, Gateways, SBC)

Identify, track, and resolve problems within the AV systems that are required in a

large integrated conference room.

Exposure to Video Codecs fro m Cisco /Polycom /Crestron /Logitech /Dolby /Neat/

Jabra

Incident management through SNOW, basic Monitoring, Troubleshooting, and

liaising with vendor or internal L3 teams to fix hardware/software issues.

Documentation Maintain system documentation and prepare periodical reports.

Having knowledge on networking concepts & protocols is a plus.

Should be able to provide Day -to -day support, remote installation, configuration

and troubleshooting of video conferencing equipment

Must have strong communication skills , both written & verbal and the ability to work

in a team.

Exposure to MS Teams, Crestron Toolbox & MS PowerShell programming is an added

advantage.

Technologies :

Audio DSPs, Video Codecs, Control systems, Cisco Call Manager, MS Teams, MTRoA

& MTRoW systems .

Qualification : Bachelors in Engineering