-Greet and serve every walk-in or phone customer courteously and promptly. Answer questions and assist them in identifying and obtaining parts, accessories, and truck beds that they might need or enjoy -Control number of returns due to errors by using parts equipment and information resources to accurately identify needed parts, accessories, and truck beds.
-Actively solicit sales and suggest selling of service-related parts and accessories in conjunction with the service department. Use brochures and merchandise displays as sales aides.
-Must be able to lead and manage employees - the manager will be responsible for the hiring and managing of technicians that will be installing the truck beds, automotive accessories, etc.
-Handle customer communication regarding returns and/or problems with orders. Issue return authorizations and maintain related records. Ensure customer satisfaction.
-Follow up on special ordered items, and notify the customer when received.
-Maintain the appearance and cleanliness of counters, displays, shelves, bins, and customer contact area by following good housekeeping procedures.
-Other duties as requested.
-Valid Drivers License
-Experience/knowledge with automotive accessory installation
Heartland Truck Beds (powered by Briggs Auto Group) offers excellent compensation commensurate with experience and a competitive benefits package to all full-time employees including health, dental, vision, life, and disability insurance and 401(K) match.
We are an Equal Opportunity Employer (EOE)
For over 35 years, Briggs has been helping people in northeast Kansas get great deals on new and pre-owned vehicles. From Russ and Ilene Briggs’ first used car center in Manhattan to today’s nine showrooms in Manhattan, Topeka and Lawrence, we’re proud to be known for taking excellent care of our customers before and after the sale. However, we couldn’t have come this far without the support of our loyal customers.
Why do our customers keep coming back? Maybe it’s because we have the largest selection of new and pre-owned vehicles in northeast Kansas. Perhaps it’s the ability of our outstanding parts and service departments to keep their vehicles running dependably. Or maybe it’s just that they like to do business with good, honest folks who take time to get to know them one-on-one and maintain that relationship long after they drive off the lot in their new vehicle.
There’s a lot that goes into providing the Briggs Advantage, but the real strength of our organization lies in our commitment to superior customer service – a commitment you won’t find anywhere else.
Our staff takes the time to get to know you personally, answer all of your questions and help you get the best deal on your auto purchase, service, accessories, or repairs. You can relax, knowing your interests and your vehicle are in the care of great people who are among the best and brightest in the industry.
What are you waiting for? Experience the Briggs Advantage at one of our nine locations in NE Kansas!
