Job Description
Ted Britt Ford is seeking a Mobile Service Technician to support our Ford Mobile Service Program. This role delivers routine maintenance and approved minor repairs directly to customers, providing convenience without sacrificing quality or safety.
Compensation & Benefits
- Competitive hourly pay based on experience
- Medical, Dental, and Vision Insurance
- LegalShield Coverage
- Voluntary Life Insurance, Long-Term Disability (LTD), Accident, and Critical Illness Insurance
- 401(k) with Employer Match
- Paid Sick Leave, Vacation, and Holidays
- Company-provided mobile service vehicle, tools, and equipment
- Employee discounts on vehicles, parts, and services
Schedule
Full-time, Monday through Friday with occasional Saturdays as needed.
Requirements
Duties – Mobile Service Technician
- Perform Ford-approved mobile maintenance services including oil changes, tire rotations, battery replacements, wiper replacements, and light recall work.
- Travel to customer homes, workplaces, or designated locations using a dealership-provided mobile service vehicle.
- Conduct basic vehicle inspections to confirm eligibility for mobile service.
- Communicate professionally with customers regarding services performed and vehicle condition.
- Coordinate daily routes and schedules with the Mobile Service Coordinator.
- Ensure required parts, tools, and supplies are stocked prior to service visits.
- Accurately document services completed in the dealership management system.
- Maintain cleanliness, organization, and safety of the mobile service vehicle.
- Adhere to all Ford Mobile Service Program guidelines, dealership policies, and safety standards.
- Refer repairs beyond the mobile service scope to the Service Department.
ADA Essential Duties
- Ability to stand, bend, kneel, and work in outdoor environments for extended periods.
- Ability to lift and carry up to 50 pounds regularly.
- Ability to operate hand tools, diagnostic equipment, and service vehicles safely.
- Ability to communicate clearly in person and electronically.
- Maintain regular and predictable attendance.
