Job Description

It’s a great time to join AAA The Auto Club Group!

JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD

Job Type:

Full time

Exempt/Non Exempt:

Hourly

Why Choose a Career with the AAA The Auto Club Group (ACG) / AAA Car Care:

At AAA Car Care, we are your preferred automotiveexperts,providing customers with friendly, knowledgeable advice and technicalexpertise

With47storesand counting,we areone of thelargest chains of AAA club-owned repair facilities in the USA. In our clean and convenientlylocatedfacilities, we offer a full range of automotive repair and maintenance services to AAA members and non-members.  Every AAA Car Care facility isstaffed with ASE-certified technicians whoensure that every car is treated with the utmost care.Withthe majority ofour shopsbeingair conditioned, itsets us apart from our competitors.

Now you know about us, but who are you? You arelikely someonewho is mechanically inclined, enjoys working onautomobilesandprovidingexcellent customer service. Learning and growing professionally is something that is important to you and at AAA Car Care, you will find that and more.

We are members serving members. We are committed. We aspire to create a workplace that helps others,membersand team members alike. This is What Makes Us . . . Us. Come join our team!

A day-in-the-life of an ACGCar CareTechnician:

ACG Car CareTechnicians complete routine scheduled maintenance service on automobiles and trucks, as directed by a manager or Service Advisor. They spend their day performing basic automotive repair,adjustmentsand maintenance procedures, including, but not limitedto;oil changes, tire replacement &repairsand general vehicle maintenance.

In this role,AutomotiveService Techs will alsohave the opportunity to

General Service Tech:

• Drive vehicles into service bays, prepare them for,and complete digital vehicle inspection

• Performs general automotive maintenance and repairs

• Test drive vehicles and preparevehiclesfor delivery tocustomers, after necessary repairs and maintenance are complete

• Keep the shop clean and organized to ensure a positivemember/customerexperience

• Learn from Technician A, B,and C colleagues to further advance your career

Technician C:

• All General Service Tech opportunities plus:

• Perform automotive repairs, adjustments and maintenance procedures as outlined on repair orders

• Complete fluid exchanges, alignments,brake services,basicrepair,and maintenance services, etc.

Technician B:

• All TechCopportunities plus:

• Work with, mentor,and train less experienced Technicians

• Performs all Service Technician C duties plusadvanced repair and maintenance services

Technician A:

• All TechB opportunitiesplus:

• Work with, mentor,and train less experienced Technicians

• Completeelectrical repairs, diagnostic repairs, drivability diagnostics, etc.

How we reward our employees:

You know compensation goes way beyond take-home pay. AAA offers best in class benefits including, but not limited to following:

• Pay rates starting at (rate based on experience + annual bonuseligibility)

• General Service Tech $15 - $17 hourly

• C Technician:$17 - $25 hourly, based on production

• B Technician:$40,000 - $70,000+; hourly base with a weekly production bonus opportunity.   

• A Technician:$65,000 - $110,000+; hourly base with a weekly production bonus opportunity.   

• Excellent medical, dental, visionand prescription

• Free AAA membership

• Up to 3 weeks of vacationinyour firstyear

• 10paidholidays(Includes two half day holidays)

• We offer 401k with matching contributions

• Automatic 4% 401K employer contribution

• Additional401K match of 50% up to 6% contribution

• (6% personalcontribution,50% match = 3% company contribution + 4% automatic company contribution = 7% of your annual income)

• We are committed to work-life balance

• Closed Sundays

• Shorter workdays than competitors(we close at 6pm)

• Monday – Friday, hours are 7:30am-6pm

• Saturday, hours are 8am to 4pm

• Closed major holidays

We are looking for candidates who:

All Service Techs

• Have a High School diploma, GED,orTechnicalschool certification

• Possessavalid driver’s license

• Have mechanical aptitude

• Are knowledgeable about automotive and/or truck systems, tools,and technical resources,andcanindependently perform a variety of basic repairs and maintenance of automobile and truck vehicles

• Understand and consistentlydemonstratethe proper use of equipment and tools used in such repair and maintenance, and the need tomaintaina clean, safe,and organized work area.

• Canconsistently provide exceptional customer service and improve customer service scores

PreferredGeneralServiceTechQualifications:

• G1-Auto Maintenance & Light Repair preferred

• State inspection certificate where applicable

• AC 609 Certification

Technician C:

• All General Service Tech requirements plus

• Minimum of 6 months relevant experience in automotive repair or completion of formal automotive training program.

PreferredC TechQualifications:

• All General Service Tech preferred qualifications plus:

• ASE Certifications(ortheir equivalent)A4-Suspension & Steering, A5-Brakes

• AC 609 Certification

Technician B:

• All CTech requirements plus

• 3 years or more of experience repairing vehicles at a dealership or automotive center

PreferredB TechQualifications:

• AllCTech preferred qualifications plus:

• Two other ASEcertifications(or their equivalent)

• AC 609 Certification

Technician A:

• All B Tech requirements plus

• 5 years or more of experience repairing vehicles at a dealership or automotive center

PreferredATech Qualifications:

• All B Tech preferred requirements plus:

• ASE Certifications (A1 – A8) with Master Technician designation or the equivalentcombination of technician certifications and ASE certifications.

• ASE certification L1-Advanced Engine Performance Specialist

• AC 609 Certification

Work Environment

• May experience loud noises and odors intermittently in the shop environment.

• This position involves standing, walking and normal physical mobility, including reaching, grabbing,liftingand carrying automotive parts and equipment (averaging up to approximately 80 pounds in weight)

• Must haveowntoolsappropriate fortheir skill level for use in the center.

• Must be able to work in the heat, as some locations do not have air conditioning. Fans are present in all facilities.

• Must be able tomaintainworking on your feet in a concrete facility for the entire work shift.

Interested in learning more? Apply Today!

Who We Are

Become a part of something bigger.

The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.

By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life’s journey through insurance, travel, financial services, and roadside assistance.

And when you join our team, one of the first things you’ll notice is that same, whole-hearted, enthusiastic advocacy for each other.

We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.

To learn more about AAA The Auto Club Group visit www.aaa.com

Important Note:

ACG’s Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.

The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.

The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

Regular and reliable attendance is essential for the function of this job.

AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.