Tuffy Tire & Auto Service

Automotive Store Manager

Tuffy Tire & Auto Service  •  $104k - $165k/yr  •  Grand Rapids, MI (Onsite)  •  20 days ago
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Job Description

Replies within 24 hours Benefits:

  • Bonus based on performance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance
  • 401(k) matching
  • Free uniforms

About the Role:Join Tuffy Tire & Auto as an Automotive Store Manager in Grand Rapids, MI, where you'll lead a dynamic team dedicated to providing exceptional automotive services. This exciting role offers the chance to drive operational excellence while ensuring customer satisfaction in a fast-paced environment. Strong base pay with incentives and commissions based on sales revenue.

Responsibilities:

  • Oversee daily store operations and ensure high-quality customer service.
  • Manage and train staff, fostering a positive work environment.
  • Develop sales strategies to meet and exceed store goals.
  • Monitor inventory levels and manage vendor relationships.
  • Ensure compliance with safety and regulatory standards in the automotive industry.
  • Handle customer inquiries and resolve issues effectively.
  • Prepare and analyze financial reports to track performance.
  • Implement marketing initiatives to attract new customers.

Requirements:

  • Proven experience in a management role within the automotive industry.
  • Strong leadership skills with the ability to motivate a team.
  • Excellent communication and customer service skills.
  • Knowledge of automotive repair services and products.
  • Ability to analyze financial data and drive sales growth.
  • Valid driver’s license and willingness to obtain necessary certifications.
  • Strong problem-solving skills and attention to detail.
  • Ability to work flexible hours, including weekends.

About Us:Tuffy Tire & Auto has been serving the Grand Rapids community for over 30 years, offering reliable automotive services and tire solutions. Our commitment to quality and customer satisfaction has made us a trusted choice for drivers, while our supportive work culture makes us a great place for employees to grow and thrive.
Compensation: $104,000.00 - $165,000.00 per year

Tuffy is one of the largest automotive service franchises in the country, and we are always looking for qualified individuals to join our team of automotive service professionals.

OUR MISSION STATEMENT

To Provide the Best Automotive Repair Service in the Industry Through a Continuous Commitment to Quality and Customer Service.

There was a time in America when you either did it right or you didn’t do it at all. Your work was your reputation. Character was forged from a solid job well done — again and again. At Tuffy, we still do things the old-fashioned way. The right way. In fact, Tuffy offers full-service automotive maintenance and repair with a guarantee on parts and labor that you can take to any store. Because to us, there’s only a right way. Tuffy. Done Right. Period.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Tuffy Corporate.

Tuffy Tire & Auto Service

About Tuffy Tire & Auto Service

TUFFY HISTORY

Tuffy is one of the largest automotive repair chains in the country. We operate and franchise over 100 locations across Alabama, Florida, Illinois, Indiana, Michigan, Nebraska, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, Tennessee, Virginia, and Wisconsin.

In 1970, the first Tuffy Muffler shop opened in Detroit, Michigan. To keep up with changing times, we've changed and evolved too, from just a muffler shop to a full service auto repair service center. Our service line-up currently includes: Air Conditioning, Alignments, Batteries, Brakes, Engine Diagnostics, Exhaust System, Heating & Cooling, Oil Changes, Preventative Maintenance, Starting & Charging, Suspension & Ride Control, and Tires.

Helping our franchisees to operate successfully and meet the challenges of today's marketplace is the top priority for the Tuffy Franchise and Operations Team. We provide our franchisees with a proven operating system, and as a result, our franchisees have played a key role in the ongoing success of Tuffy.

OUR VALUE PROPOSITION:

Over 50 Years in Business

State of the Art Management, Sales & Technical Training

Comprehensive Marketing & Advertising Programs

National Vendor Partnerships

National & Local Support

Powerful Brand Proposition

On-going Research & Development

WHY TUFFY?

The consumers in your community are shopping for more than price and convenience. They want trust as well. Since 1970, Tuffy has been committed to building long term relationships with customers and as a franchisee you can expect the same commitment to quality service. Tuffy is a brand that is completely dedicated. So much so, that Done Right. Period. is our tagline. It is the common thread that runs through everything we do. It means our work, customer service, and the entire shop experience are a step above the competition.

OUR MISSION:

To Provide the Best Automotive Repair Service in the Industry Through a Continuous Commitment to Quality and Customer Service.

Industry
Automotive & Mobility
Company Size
201-500 employees
Headquarters
Toledo, Ohio
Year Founded
1970
Website
tuffy.com
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