Job Description

Trade Me Role Description

At Trade Me, we're about connecting Kiwi to create the life they want. Whether it's the big things like finding a home, a job, a car or growing their business, or the smaller things, like finding that right bedside table or parting ways with some old stuff. At Trade Me our vision is to be the place where Kiwi look first.Right now we have an opportunity for an Automotive Solutions Trainer to join our Trade Me Motors team in Christchurch. This permanent role is vital to ensure car dealers successfully adopt, utilise, and gain value from the AutoGrab platform. You will work closely with Client Managers and Client Executives at Trade Me and focus on training, onboarding, and supporting dealers to drive engagement and customer satisfaction.This is a hands-on role where you'll use your knowledge and experience delivering software or platform training in a fast-paced, product-focused environment.

Here is what you can expect from this role:Dealer Onboarding & Training

Lead onboarding sessions for dealership clients on the AutoGrab platform to drive deeper adoption and to embed AutoGrab modules into their existing dealer workflowsDeliver in-person and virtual training sessions to individuals or large groups at dealership clientsDevelop and maintain training guides and resources and customise your approach depending on each dealership’s structure and workflowPlatform Adoption & Engagement

Monitor engagement metrics with a view to identify opportunities to increase usage and value realisation by segment, region and categoryWork closely with Trade Me’s Client Managers and Client Executives to implement adoption strategiesChampion the AutoGrab product and promote awareness of it within your networksClient Support

Act as first point of contact for training groupsPartner with technical teams for issue resolution What you will bring to our team:Strong presentation skills and experience delivering software or platform training ideally within the automotive industryAn ability to translate complex product features into simple to understand languageA friendly can-do attitude and a passion for continuous improvementYou'll have the best time working at Trade Me, and this is why:

#AI and Tech: We live and breathe AI in our daily tasks. We value curiosity and an open mind towards new tech, offering dedicated AI skilling to help you grow and thrive in a fast-changing landscape.

#Flexibility: Flexibility means different things to different people and we support you to find what works, including a home office set up and utilities allowance. We value team connection and come together in person on Monday and at least one other day a week.

#Wellness: Being your best self means caring for your physical and mental wellbeing, we offer lots of resources to help you along the way.

#Leave: We support you with leave when you need it, including 5 days of wellness leave each year and 10 days of sick leave from day 1.

#Social: Nothing beats getting together to have some fun and celebrate our success. Join us in the office on payday for company paid lunches. Regular Friday drinks and nibbles, annual Trade Me company awards, celebrations and more.

#Learning: Whether it's on the job, formal training, or mentoring, you'll grow with us from Day 1. We're big on internal mobility and look to our own talent first for new opportunities.

We know some candidates can be reluctant to apply for roles if they feel they don't 'tick all the boxes'. If you're excited about this opportunity, we'd still really like to hear from you so please send us your resume and a short cover note outlining the “Why”.

Trade Me is an INZ accredited employer. We truly value diversity and embrace a flexible workplace where people are encouraged to achieve their potential.

Check out the job description for this role here.