Job Description

Automotive Service Writer | $80K-$120K + Paid Benefits - 2173

$80,000 - $120,000 Salary | Monday-Friday | Full Benefits

If you're an experienced Service Advisor who knows how to build trust, drive sales, and deliver an exceptional customer experience, this opportunity deserves your attention.

We're partnering with a well-established, 4.8-star rated, high-volume automotive repair facility that services 60-75 vehicles per week and has built a strong reputation through quality work, modern technology, and a positive team culture.

This is a salaried position with no commission headaches, strong benefits, and a leadership team that values professionalism, training, and long-term success.

Key Highlights

• $80,000 - $120,000 annual salary
• Monday-Friday schedule
• 100% employer-paid individual health insurance
• Paid uniforms
• Established shop with consistent vehicle volume
• 4.8-star customer rating
• Modern systems including Tekmetric, Steer, and digital inspection tools
• Positive, team-focused culture
• Stable operation with experienced technicians and advisors

How to Apply (Important)

We move fast — and so should you.

Step 1: Apply

Step 2: Complete a quick phone interview with our AI assistant “Paige” (takes about 10 minutes)

After you apply, you’ll receive an automated text message with a phone number you can call at your convenience to complete the interview. Candidates who complete the Paige interview get priority.

What You'll Do

• Serve as the primary point of contact for customers
• Build relationships and create exceptional customer experiences
• Present maintenance and repair recommendations with confidence
• Manage repair orders from check-in through delivery
• Communicate effectively with technicians and customers
• Help maintain strong average repair order performance
• Support customer retention and long-term business growth
• Utilize shop management, digital inspection, and customer communication software daily

What We're Looking For

• Minimum 6 years of customer service experience
• Proven Service Advisor or Service Writer experience preferred
• Strong communication and relationship-building skills
• Ability to educate customers and close recommended services
• Track record of maintaining strong average repair order performance
• Organized, professional, and customer-focused mindset
• Ability to thrive in a fast-paced environment

About the Shop

This is a busy, well-equipped automotive repair facility featuring:

• 10 service bays
• 10 lifts, including an alignment rack
• Approximately 60-75 vehicles serviced weekly
• Average repair orders of $750-$800
• 4.8-star customer rating
• Tekmetric Shop Management System for workflow management, repair orders, and customer invoicing
• Tekmetric Digital Vehicle Inspections (DVI)
• Steer CRM for customer relationship management

The team believes in rewarding success and maintaining a positive workplace. When goals are achieved, employees enjoy team dinners, outings, and recognition for their contributions.

Benefits

• 100% paid individual health insurance
• Paid time off
• Up to 52 additional PTO hours annually through training completion
• Paid uniforms
• Dental and vision coverage available
• Ongoing training opportunities
• Stable, full-time employment

If you're a seasoned Service Advisor who knows how to create loyal customers, drive revenue, and contribute to a winning culture, we want to hear from you.