Job Description

Service Technician

Department: Service
Reports To: Service Manager

Salary Range - $75,0000

We are seeking a skilled and motivated Service Technician to join our growing service team. The ideal candidate will diagnose, repair, and maintain vehicles to manufacturer standards while delivering exceptional workmanship and customer satisfaction. This role requires strong technical ability, efficiency, and a commitment to continuous learning.

Key Responsibilities

• Perform diagnostics, maintenance, and repairs according to manufacturer standards.
• Conduct multi-point inspections and recommend additional services as needed.
• Diagnose mechanical and computerized vehicle systems.
• Repair engines, transmissions, brakes, and suspension systems.
• Maintain accurate repair orders and documentation.
• Operate dealership diagnostic equipment and special service tools safely and efficiently.
• Stay current with technical service bulletins, be able to navigate workshop manuals and follow repair instructions effectively.
• Maintain a clean, organized, and safe work environment.
• Follow all safety procedures and company policies.

Qualifications

• High school diploma or equivalent required.
• Completion of automotive technical training program preferred.
• Previous experience as an automotive technician strongly preferred.
• Manufacturer certifications are a plus.
• National Institute for Automotive Service Excellence (ASE) Certification preferred.
• Strong diagnostic and problem-solving skills.
• Valid driver’s license with clean driving record.
• Ability to work in a fast-paced, high-production environment.
• Strong communication and teamwork skills.

Technician-Specific Benefits

• Air-conditioned shop with cutting-edge technology (collision center only)
• Shop equipped with the newest diagnostic technology and tools
• Brand-new hoist just installed that will be designated to this position.
• Work environment OSHA certified to current Air Quality Standards
• Highly productive shop with consistent workflow
• Competitive wages
• Career advancement opportunities — we promote from within all Rochester Motor Cars locations
• ASE and state inspection certification reimbursement
• All training expenses paid to further your career
• Continued education, including manufacturer hands-on and web-based training
• Clean and professional work environment
• Employee discounts on products and services

Compensation & Benefits

• Competitive flat-rate or hourly pay (based on experience and certifications)
• Performance bonuses, based on production and experience
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Ongoing manufacturer training and career development

Universal Responsibilities

• Adhere to the Rochester Motor Cars mission, vision and values in all situations.
• Follow and utilize the Rochester Motor Cars philosophy of 1-2-3-4-5.

1. Customer Enthusiasm
2. Employee Satisfaction
3. Financial Performance
4. Market Effectiveness
5. Ongoing Improvement

• “Grow people, make friends and do good.”
• Exhibit personal excellence by setting high standard of performance. Consistently meet or exceed quality standards and requirements.

About Rochester Motor Cars

At Rochester Motor Cars our goal is to be an industry leader and provide unmatched quality automotive products and services. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime.

Competitive compensation and benefits, including medical, dental, paid time-off, STD/LTD, 401k and life insurance are offered to full-time employees.

Additional duties may be assigned by the Wholesale Parts Manager and job description subject to change at management’s discretion.

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment