Job Description

Automotive Service Manager / Service Writer Manager (OTE $150K+)

Spikes Auto Repair – Jefferson, GA

How to Apply (Important)

We move fast — and so should you.

Step 1: Apply
Step 2: Complete a quick phone interview with our AI assistant “Paige” (about 10 minutes)

After applying, you will receive a text message with a number to call at your convenience.
Candidates who complete the Paige interview are prioritized in the hiring process.

Spikes Auto Repair is seeking an experienced Service Manager / Service Writer Manager to lead front-of-house operations, drive sales performance, and manage service advisor execution.

This is a leadership role focused on accountability, performance, and growth.

What You Will Do

• Lead and manage service advisors
• Drive daily and monthly sales performance
• Track and improve KPIs (gross profit, ARO, close rate, efficiency)
• Ensure smooth communication between advisors and technicians
• Maintain accountability across the service department
• Improve systems, processes, and customer experience

Requirements

• 5+ years experience as Service Advisor or Service Manager
• Experience in independent shop or dealership environment
• Proven success in a $4M–$5M+ shop environment preferred
• Strong sales ability and performance mindset
• Deep understanding of shop metrics and financial drivers
• Leadership experience with accountability focus

Compensation

• Base salary + performance-based bonuses
• Bonuses tied to gross profit and production metrics
• Expected total compensation (OTE): $150,000+

What We Offer

• Monday–Friday schedule (no weekends)
• Stable, growing independent shop environment
• Strong technician base and production capacity
• Systems-driven operation using Tekmetric and CRM tools
• Long-term growth opportunity into higher leadership roles

Benefits

• Paid time off
• 401(k) with employer match after 1 year
• Life insurance and supplemental benefits
• Potential health insurance support (case-by-case)

Culture

Spikes Auto Repair is built on:

• Accountability and ownership
• Team-first execution
• Strong systems and processes
• No ego leadership style
• Continuous growth mindset

We are not looking for order-takers — we are looking for leaders.

Interview Process

1. Phone interview
2. In-person interview
3. Final offer decision

Next Step

If you are a proven leader who wants to:

• Run a high-performing service department
• Build systems and drive real growth
• Lead a team that executes at a high level
• Earn $150K+ in a performance-driven environment

Then this is your opportunity.

Apply Now

Click Apply to get started.
Complete your interview with “Paige” after applying to be prioritized.
Top candidates are being contacted immediately — strong urgency is recommended.