Job Description

Your next opportunity awaits — Honda Santa Monica is seeking a dynamic, high-performing Service Manager to join our expanding team and contribute to the LAcarGUY legacy. This is a rare opportunity to lead an established, high-functioning service department and elevate it to an even higher level of performance, customer satisfaction, and team success.

If you are a dedicated, results-driven professional with a passion for customer satisfaction and automotive excellence, we invite you to apply. Join us today and accelerate your career with LAcarGUY!
Responsibilities The Service Manager oversees the efficient operation of the dealership's service department, focusing on customer satisfaction. They manage departmental productivity, costs, client retention, employee relations, sales goals, and service records. The role includes ensuring customer experiences meet or exceed the manufacturer's satisfaction index, improving customer satisfaction, building relationships, fostering a positive work environment, and managing department assets.

• Proven history of leading a team to deliver a superior customer experience
• Excellent communication and customer service abilities
• Proficiency in service department operations and financial management

Qualifications

• Required: A minimum of 2 years of prior experience as an Automotive Dealership Service Manager.
• Prior Honda experience preferred.
• Experience with CDK is a plus.
• Valid driver's license and acceptable driving record.

Compensation

• The estimated annual earnings for this position are $132,000.00 - $200,000.00 after factoring in all forms of compensation including salary, commissions, bonuses, etc.
• Employees in this position will receive a base salary of approximately $6,000.00 per month, plus commissions and bonuses based on performance.

Please keep in mind that this range may vary depending on skills, experience, job-related knowledge, and location.
Benefits

• Medical, Dental and Vision Plans
• Short and Long-Term Disability
• Paid Holidays & Paid Time Off
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Assistance Plan
• Paid Training

Hiring Requirements

• 18 years or older required
• All potential employees must pass pre-employment testing including a background check and drug screen

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