Tuffy Tire & Auto Service

Automotive Service Assistant Manager

Tuffy Tire & Auto Service  •  $65k - $100k/yr  •  Wyoming, MI (Onsite)  •  3 days ago
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Job Description

Benefits:

  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Free uniforms
  • Health insurance

Benefits/Perks

  • Paid Holidays and Paid Time Off
  • Careers Advancement Opportunities - we are always looking to promote from within!
  • Flexible Scheduling with a rotating day off
  • Closed on Sundays
  • Competitive Compensation with bonus incentives
  • 401Km plus Match

We firmly believe that our success is a direct reflection of our talented Automotive Service Assistant Managers If you consider yourself to be an outgoing, self-motivated sales individual with a customer-focused attitude and excellent work ethic, you are the right candidate for our team.
As an Automotive Service-Assistant Manager, you will be responsible for all activities along with the Store Manager to achieve positive sales and profit results. In the absence of the Store Manager, you will be the Manager on Duty. Also, the Automotive Service-Assistant Managerwill be focused on promoting the shop and its services through outstanding customer service, shop cleanliness, and quality workmanship.
Responsibilities

  • Make Customer Satisfaction number one
  • Identify customer concerns and needs
  • Professionally review all completed inspections offering solutions and benefits
  • Conduct the "Invoicing delivery" upon completion of services reviewing work performed, warranties breakdown, and scheduling the next appointment
  • Assist the Store Manager to oversee all aspects of operating a service center and employees for top-line sales and profits
  • Assuring all shop personnel are following the processes in place for vehicle inspections, sales processes, and safety procedures
  • Assist the Store Manager in hiring and maintaining a staff of professionals that reflect the company culture
  • Assist the Store Manager in controlling costs, shop maintenance, cost of goods, payroll, and quality control standards

Qualifications

  • Bachelor’s degree is preferred but not required; a high school diploma or GED equivalent needed
  • Knowledge of the automotive industry and trends
  • Possess a state-issued driver’s license and acceptable driving record to operate dealership-owned vehicles
  • Strong communication skills; a track record of leadership; and the ability to interpret profit and loss statements are necessary for success

If you are a hard worker and would like to take on the challenge of working in a high-volume shop, we invite you to apply for the position today and join our team!
Compensation: $65,000.00 - $100,000.00 per year

Tuffy is one of the largest automotive service franchises in the country, and we are always looking for qualified individuals to join our team of automotive service professionals.

OUR MISSION STATEMENT

To Provide the Best Automotive Repair Service in the Industry Through a Continuous Commitment to Quality and Customer Service.

There was a time in America when you either did it right or you didn’t do it at all. Your work was your reputation. Character was forged from a solid job well done — again and again. At Tuffy, we still do things the old-fashioned way. The right way. In fact, Tuffy offers full-service automotive maintenance and repair with a guarantee on parts and labor that you can take to any store. Because to us, there’s only a right way. Tuffy. Done Right. Period.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Tuffy Corporate.

Tuffy Tire & Auto Service

About Tuffy Tire & Auto Service

TUFFY HISTORY

Tuffy is one of the largest automotive repair chains in the country. We operate and franchise over 100 locations across Alabama, Florida, Illinois, Indiana, Michigan, Nebraska, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, Tennessee, Virginia, and Wisconsin.

In 1970, the first Tuffy Muffler shop opened in Detroit, Michigan. To keep up with changing times, we've changed and evolved too, from just a muffler shop to a full service auto repair service center. Our service line-up currently includes: Air Conditioning, Alignments, Batteries, Brakes, Engine Diagnostics, Exhaust System, Heating & Cooling, Oil Changes, Preventative Maintenance, Starting & Charging, Suspension & Ride Control, and Tires.

Helping our franchisees to operate successfully and meet the challenges of today's marketplace is the top priority for the Tuffy Franchise and Operations Team. We provide our franchisees with a proven operating system, and as a result, our franchisees have played a key role in the ongoing success of Tuffy.

OUR VALUE PROPOSITION:

Over 50 Years in Business

State of the Art Management, Sales & Technical Training

Comprehensive Marketing & Advertising Programs

National Vendor Partnerships

National & Local Support

Powerful Brand Proposition

On-going Research & Development

WHY TUFFY?

The consumers in your community are shopping for more than price and convenience. They want trust as well. Since 1970, Tuffy has been committed to building long term relationships with customers and as a franchisee you can expect the same commitment to quality service. Tuffy is a brand that is completely dedicated. So much so, that Done Right. Period. is our tagline. It is the common thread that runs through everything we do. It means our work, customer service, and the entire shop experience are a step above the competition.

OUR MISSION:

To Provide the Best Automotive Repair Service in the Industry Through a Continuous Commitment to Quality and Customer Service.

Industry
Automotive & Mobility
Company Size
201-500 employees
Headquarters
Toledo, Ohio
Year Founded
1970
Website
tuffy.com
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