Job Description

Automotive Service Advisor | Salary + Commission | CSI Bonuses

Michael Bates Chevrolet

Schedule: 40–46 hours weekly; shifts between 8:00 a.m.–6:00 p.m.; one rotating Saturday per month

Earning Potential: $40,000–$110,000 annually, including salary, commission, and CSI bonuses; actual earnings vary based on performance

Pay Type: Salary plus commission and customer satisfaction bonuses

How to Apply (IMPORTANT)

We move fast — and so should you.

Step 1: Apply

Step 2: Complete a quick phone interview with our AI assistant “Paige” (takes about 10 minutes)

After you apply, you’ll receive an automated text message with a phone number you can call at your convenience to complete the interview. Candidates who complete the Paige interview get priority.

About Michael Bates Chevrolet

Michael Bates Chevrolet is seeking aN Automotive Service Advisor with at least one year of service advising experience. Join an established, high-volume dealership servicing approximately 170 vehicles weekly, with a full benefits package. This opportunity combines salary, commission, and customer satisfaction bonuses with training to help you meet sales and service goals. Bring your automotive knowledge and customer service skills to a busy department focused on domestic vehicles.

Key Responsibilities

• Welcome customers, document vehicle concerns, and complete approximately 10–16 write-ups daily.
• Prepare estimates and clearly present repair and maintenance recommendations.
• Obtain customer authorizations and manage repair orders through completion.
• Keep customers informed by phone, text, and email.
• Recommend additional services appropriate to customer and vehicle needs.
• Work toward established average repair order and customer satisfaction goals.
• Use dealership systems and GM technical guidelines to support accurate service information.

Qualifications

• At least one year of automotive service advising experience.
• Dealership or independent repair shop backgrounds welcome.
• Ability to explain estimates and repair recommendations clearly.
• Strong customer communication, organization, and follow-through.
• Ability to manage multiple repair orders in a busy service department.
• Availability for the stated schedule, including one rotating Saturday monthly.

Compensation & Benefits

• Salary plus commission.
• Customer Satisfaction Index (CSI) bonus opportunities.
• Medical, dental, and vision insurance.
• Retirement plan.
• Paid time off/vacation.
• Uniforms provided.
• Team lunches and employee events.

Commission details and performance expectations will be discussed during the hiring process.

Why Work Here

Build your service advising career in an established dealership with substantial vehicle volume, experienced foreman support, and opportunities to strengthen your sales and customer communication skills. Training will help you progress toward department goals while working alongside a team with an active service workload.

Apply today and complete your initial screening with Paige to join Michael Bates Chevrolet as an Automotive Service Advisor.

Additional Requirements

Some positions may require a valid driver’s license, motor vehicle record review, background screening, drug or alcohol screening, or other job-related pre-employment requirements based on the duties of the position, the client’s lawful requirements, and applicable law. Any screening will be conducted at the legally permitted stage and in accordance with applicable federal, state, and local law. Qualified applicants, including those with criminal histories, will be considered in accordance with applicable law.