Job Description

Experienced Service Advisor Opportunity in a High-Volume Dealership

Larson Dodge, Jeep, Ram is seeking an experienced Automotive Service Advisor to join our high-volume service department.

This is a performance-driven role requiring prior experience in service advising, express service writing, or automotive technician work

What You Will Receive

• Salary: $74,000 - $136,000/year
• Competitive Commission Structure: Rewarding pay structure with potential for growth.
  • 4.75% of RO parts and labor sales for CSI below zone.
  • 5.25% for CSI above zone.
  • 5.5% for CSI in the top 10% of the zone.
• Consistent high-volume repair order flow
• Strong technician and parts department support
• Advancement opportunities into Service Management or Fixed Ops leadership

What You Will Do

• Manage customer repair orders from intake to delivery
• Communicate diagnostics, recommendations, and updates
• Coordinate workflow between technicians and customers
• Ensure accuracy in estimates, approvals, and documentation
• Maintain strong follow-up and customer communication

What We Are Looking For

• Prior automotive service advisor or express advisor experience required
• Technician background strongly preferred
• Strong understanding of dealership workflow and repair processes
• Ability to manage high-volume customer interactions
• Excellent communication and organizational skills

Important Expectations

This is a high-performance role in a busy dealership environment requiring:

• Strong multitasking ability
• High attention to detail
• Consistent communication and follow-up
• Ability to manage workload under pressure

Larson Automotive Benefits

• Medical, Vision & Dental Insurance
• Company-Paid Life & AD&D Insurance
• Additional Coverage: Supplemental Life & AD&D, LTD, Accident, Hospital Indemnity, Pet Insurance
• Wellness Programs: Employee Assistance Program (EAP), financial wellness program
• Retirement: 401(k) with company match and multiple contribution options
• Time Off & Holidays: PTO accrual from day one plus paid holidays
• Employee Perks: Vehicle Purchase Program with exclusive pricing

At Larson, we believe everyone deserves to feel respected, valued, and included.
We’re committed to creating a workplace where every team member has the opportunity to grow and thrive. Our decisions are made with fairness and integrity, and we proudly provide equal employment opportunities to all qualified candidates and employees. We take responsibility for fostering an environment where everyone feels welcome and supported—because that’s what family means to us.

Requirements

• Provide above average Customer Service.
• Automotive dealership experience preferred, but not necessary.
• Ability to properly handle potentially stressful situations.
• Friendly, courteous, professional with a "team player" attitude.
• Self-motivated to work independently as well as part of a team.
• Ability to take direction well.
• Clear and concise communication skills
• Highly organized

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.