Napleton Automotive Group

Automotive Service Advisor

Napleton Automotive Group  •  $70k - $120k/yr  •  Westmont, IL (Onsite)  •  2 hours ago
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Job Description

The Ed Napleton Automotive Group is looking for our next Service Advisor. Located at Napleton's Westmont Porsche, the Service Advisor is a critical role, working as a liaison to our customers and technicians by present vehicle repair recommendations. You will play an active role in the Service Lane by providing excellent service and suggestions to keep the customer’s vehicle in top shape.

Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups and Apply Today!

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently the tenth largest automotive group in the country, providing incredible growth opportunity.

What We Offer:

  • Potential pay of at $70,000-$120,000 per year. This includes incentive-based pay, so your skill and effort drive your income!
  • Family Owned and Operated- 90+ years in business!
  • Medical, Dental, Vision Insurance, and 401K
  • For additional benefit information please go to: NapletonCorpFlorida.MyBenefitsLibrary.com
  • Paid Vacation and Sick Time
  • Discounts on products, services, and vehicles
  • Extensive and ongoing training with specialists

Job Responsibilities:

  • Work with customers to ensure we meet and address all vehicle maintenance needs
  • Write repair orders for customers with full transparency of cost and time estimates
  • Provide exceptional and timely communication-keeping customers updated throughout the process
  • Communicate frequently with Technicians and Parts to ensure timely completion of work
  • Exhibit a positive attitude and strong work ethic with customers and co-workers.
  • Utilize cutting edge Fixed Operations Technology
  • Other duties as assigned

Job Requirements:

  • Exceptional Customer Service Skills
  • Tech Savvy- able to learn and utilize technology
  • Previous Automotive Service Advisor Experience is a plus but not required
  • Willingness to undergo a background check and drug screen in accordance with local law/regulations.
  • 18+ years of age or older to comply with the company driving policy

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws

Napleton Automotive Group

About Napleton Automotive Group

𝐓𝐡𝐞 𝐍𝐚𝐩𝐥𝐞𝐭𝐨𝐧 𝐅𝐚𝐦𝐢𝐥𝐲 𝐋𝐞𝐠𝐚𝐜𝐲: 𝐀 𝐓𝐫𝐚𝐝𝐢𝐭𝐢𝐨𝐧 𝐨𝐟 𝐄𝐱𝐜𝐞𝐥𝐥𝐞𝐧𝐜𝐞 𝐢𝐧 𝐭𝐡𝐞 𝐀𝐮𝐭𝐨𝐦𝐨𝐭𝐢𝐯𝐞 𝐈𝐧𝐝𝐮𝐬𝐭𝐫𝐲

In 1931, Edward W. Napleton opened his first automotive business on Chicago’s South Side with a $700 loan, a strong work ethic, and a dedication to customer service. His first venture, Napleton Buick Service Station, was built on the values of courtesy and hard work. Alongside Edward was his son, Francis Napleton, who helped drive the business forward during its early years.

Napleton Automotive’s first dealership was a DeSoto franchise. When the brand was unexpectedly discontinued, the family pivoted quickly, aligning with Plymouth and expanding to multiple Chrysler franchises. The foundation laid by Edward and Francis — centered around exceptional customer service and integrity — continues to guide the business today.

Edward F. (Ed) Napleton, the third-generation leader, began his automotive career at a young age, sweeping floors at his father’s dealership. Over the years, Edward Napleton rose through the ranks in various roles, from technician to general manager. At just 23, Ed became the youngest Pontiac dealer in the U.S., awarded a dealership in Blue Island, Illinois.

Today, 𝐄𝐝 𝐍𝐚𝐩𝐥𝐞𝐭𝐨𝐧 𝐀𝐮𝐭𝐨𝐦𝐨𝐭𝐢𝐯𝐞 𝐆𝐫𝐨𝐮𝐩 proudly operates 50 dealerships across seven states, employing over 3,000 individuals. Known for its commitment to community and innovation, the Napleton name has become synonymous with excellence in the automotive world.

Ed Napleton continues to lead the group, overseeing domestic, import, and high-line franchises in Illinois, Indiana, Missouri, Wisconsin, Pennsylvania, and Florida. His commitment to the family business is shared by four of his five children, who have joined him in continuing the Napleton legacy.

Industry
Automotive & Mobility
Company Size
1,001-5,000 employees
Headquarters
Oakbrook Terrace, IL
Year Founded
1931
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