Coughlin Automotive

Automotive Service Advisor

Coughlin Automotive  •  $65k - $125k/yr  •  Pataskala, OH (Onsite)  •  16 hours ago
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Job Description

At Coughlin Automotive, we've got more business than we can handle, and we need you! Coughlin is currently looking for an experienced Service Writer/Advisor for our Pataskala Ford location.

The Service Advisor serves as the primary point of contact for all automotive service customers. As a Service Advisor you will own the customer experience in the service lane and are the first point of contact for the customer as it relates to their vehicle: status, repairs and diagnostics. You need to be well-versed in product offerings, inventory needs, technician scheduling and customer service.

We're one of Central Ohio's fastest-growing dealer groups, representing 13 brands across 17 locations including Newark, Pataskala, Circleville, Heath, Chillicothe, Marysville, Lancaster, Lewis Center, and Dublin. Our success is built on a commitment to quality, service, and community - powered by great people.

Responsibilities:

  • Answer service calls, set and confirm appointments
  • Write repair orders
  • Act as a liaison between the technician and customer
  • Assist your client through the service process.
  • Collaborate with various team members for loaner availability, proper warranty processing and disclosure

Qualifications:

  • previous experience
  • Strong record of positive customer satisfaction results
  • Organized and friendly personality
  • Fantastic communication skills with your customers
  • Professional personal appearance
  • Team oriented and self-motivated
  • Able to work with little supervision
  • Clean driving record

Coughlin Offers:

  • Competitive pay plan
  • Medical, Vision, and Dental Insurance
  • Company matched 401k
  • Short Term and Long-Term Disability
  • Life Insurance
  • Paid vacations/Company holidays
  • Employee Discounts
  • Ongoing professional development and Excellent opportunity for advancement

Whether you're an industry veteran or looking to begin your career in the exciting, fast-paced world of automotive retail, we'll provide you with the tools, training, and opportunities to help you succeed.

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Coughlin Automotive

About Coughlin Automotive

The Coughlin Automotive Group is one of the fastest growing automotive dealership in Central Ohio, and has ten locations around Columbus, with headquarters in Pataskala, OH. We offer automotive sales, service, body shops, and parts departments that are unmatched by others in the industry, due to our exceptional sales and service teams consisting of highly qualified, knowledgeable, and talented associates. Coughlin carries most major manufacturers including Chevrolet, Buick, GMC, Cadillac, Ford, Kia, Toyota, Hyundai, Chrysler, Dodge Jeep and Ram. We can also help you with all of your insurance needs through our Coughlin Allstate Insurance agency.

Industry
Automotive & Mobility
Company Size
201-500 employees
Headquarters
Pataskala, Ohio
Year Founded
1991
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