Big O Tires

Automotive Service Advisor

Big O Tires  •  $65k - $85k/yr  •  Golden, CO (Onsite)  •  7 days ago
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Job Description

FT Full Time, Mon-Sat, 5 day work week, Retirement Savings with Company Match, Paid Vacation, Paid Holidays, Medical Insurance, Career Development, Employee Discounts, Gorgeous Location, and Company Uniform

We are searching for a Service Advisor in Evergreen right next to Genesee. This is a full-time position. The right person is a customer service oriented and committed to providing a great experience at the store and honesty and positively selling to our guests.

Don't let the location fool you, we are only 12 minutes from Lakewood!

As a Service Advisor, you will spend the majority of your day working directly with our customers, advising them on their vehicle's tire and automotive service needs. This is a high-volume, fast-paced environment that requires the ability to multi-task, maintain a friendly and professional demeanor, with superb customer service and communication skills. The position focus is on enhancing the customer experience, building loyalty and maximizing sales. Our store has a great reputation and we want to hire someone to help build on that reputation.This is an exceptional opportunity for a candidate seeking to advance their career and develop service management skills and experience. We offer a package of compensation, benefits, and atmosphere that make it a great place to work.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Customer Service!
  • Build customer satisfaction and loyalty by providing the best guest experience
  • Achieve a thorough knowledge of all products, services, warranties and maintenance issues
  • Keep up to date through training and vendor publications
  • Adhere to the Big O Tire policies and procedures
  • Assist other sales or service associates as needed in an effort to exceed our customers' expectations
  • Help maintain the appearance and cleanliness of the building and perimeter areas
  • Assist in receiving or transferring goods and maintenance of the inventory including unloading trucks and warehouse stocking
  • Maintain showroom merchandise
  • Follow all safety practices as outlined in policy and procedures
  • Sales of tires and service-related needs

WHAT WE OFFER

  • Health Insurance
  • Matching Retirement Contribution
  • Paid Vacation
  • Paid Holidays
  • Uniforms
  • Aflac Supplemental Insurance
  • Discounts on everything we sell
  • Beautiful location

QUALIFICATIONS

  • Outstanding customer service skills
  • Consultative sales skills
  • Strong time management, organizational, verbal and written communication skills
  • Self-starter, motivated, results-driven, accountable
  • Resourceful, flexible
  • Team Player
  • Professional
  • High School Diploma or GED
  • Valid Driver's License

We are an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, age, sex, religion or national origin. We are committed to building a culturally diverse faculty.
Compensation: $65,000.00 - $85,000.00 per year

From flat tires and oil changes to rotor resurfacing and that weird clunking sound you’ve been hearing for a week, there are a lot of Big Oh Nos for your car. Luckily, Big O Tires has the Big O Yes for all of them. For over 50 years, our customers have trusted us to offer straight answers and reliable service. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business.

Most Big O Tires stores are individually owned and operated by franchisees, and each franchisee makes the staffing and hiring decisions for the individual location(s). However, the Big O franchisees are always looking for new faces with experience and desire to serve Big O Tires store customers.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Big O Tires Corporate.

Big O Tires

About Big O Tires

The Big O Tires story begins back in 1962, just as America's new love affair with the automobile was hitting high gear. The market for replacement tires was exploding, and independent tire dealers found themselves struggling to compete in the face of low prices offered by major tire manufacturers'​ own company stores. Big O's founding fathers were a handful of progressive independent tire dealers who decided to band together to form a tire-buying cooperative so that they could secure volume pricing and keep their customers happy. Their concept worked. In the years that followed, The Big O Tires co-op evolved into a full-fledged franchise as it continued to find innovative ways to harness the power of the collective to benefit independent dealerships and their customers.

Almost a half-decade later, Big O Tires has become North America's largest retail tire franchisor, with over 400 independently-owned and operated locations, providing customers with a broad range of automotive services in addition to quality tires, wheels and accessories. Big O has become an industry role model admired for its innovative approach to franchising and unmatched customer loyalty ratings.

In 1996, Big O Tires joined forces with one of the largest and most respected tire marketers in the nation when it became part of TBC Corporation. Big O's reach was broadened again in 2005, when TBC Corporation was acquired by Sumitomo Corporation of America, the largest wholly-owned subsidiary of Tokyo-based Sumitomo, one of the world's leading traders of goods and services.

As Big O Tires continues to thrive and adapt to an ever-changing marketplace, it remains rooted in its humble beginnings as a proud collective of independent dealers committed to putting its customers first.

Industry
Automotive & Mobility
Company Size
1,001-5,000 employees
Headquarters
Palm Beach Gardens, FL
Year Founded
1962
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