Keeler Motor Car Company

Automotive Service Advisor

Keeler Motor Car Company  •  Norwalk, CT (Onsite)  •  7 days ago
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Job Description

Service Advisor – Genesis of Ridgefield

Genesis of Ridgefield is seeking an experienced, customer-focused Service Advisor to join our service team. This role is ideal for polished, service-driven professionals who excel at delivering a premium client experience.

The ideal candidate will bring strong customer service skills, automotive knowledge, and excellent organizational abilities. Experience with CDK is a plus. This is a unique career opportunity with a highly respected dealership that values professionalism, teamwork, and growth.

What You’ll Do

  • Serve as the primary point of contact for service clients from check-in through vehicle delivery
  • Build and maintain long-term client relationships through proactive communication and personalized service
  • Clearly explain recommended maintenance and repairs in a consultative, transparent manner
  • Coordinate with technicians and service leadership to ensure accurate and timely repairs
  • Utilize CDK and CRM tools to manage repair orders, updates, and follow-up

What We’re Looking For

  • Prior experience as a Service Advisor or in automotive service, luxury retail, or customer-facing environments preferred
  • Strong communication, organization, and multitasking skills
  • Self-motivated with a customer-first mindset
  • Valid driver’s license

Why Join Keeler?

  • Competitive base pay plus commission and performance bonuses
  • Clear career growth opportunities within a rapidly expanding organization
  • Backed by Keeler Automotive Group’s proven systems, leadership, and 50+ years of industry excellence
  • Comprehensive benefits package including Medical, Dental, Vision, Paid Holidays & PTO, and 401(k) with company match

#IND3

Keeler Motor Car Company

About Keeler Motor Car Company

Keeler Motor Car Company opened in the spring of 1967 to serve the Greater Capital Region with the finest and most professional car buying and service experience in the area.

Since then, we have remained family owned and operated, and always striven to offer the most diverse and sought-after car lineup of any dealership in the area. With an ideal location on Route 7 in Latham, we act as a convenient destination for those seeking leading brands, including Mercedes-Benz, BMW, Honda, MINI, and Mercedes-Benz Commercial Vans. Our pre-owned center showcases an even broader array of car brands, providing our customers with the diverse selection they desire. And with a dedicated team of more than 300 employees, there's always someone ready to help our customers solve all their vehicle needs.

Our commitment to providing exceptional service and a premium automotive experience led us to expand into Connecticut, bringing the Keeler legacy to even more customers. In 2021, we acquired BMW of Ridgefield, allowing us to bring our renowned expertise and customer-first approach to BMW enthusiasts in the area. In 2024, we continued to grow with the addition of Genesis of Ridgefield, offering a new level of luxury and innovation to the region.

These expansions enable us to serve more drivers with the same dedication to quality, expertise, and care that has defined Keeler for decades. Whether you're in New York or Connecticut, you can expect the highest level of service, a world-class selection of vehicles, and a team that always puts your needs first.

Industry
Automotive & Mobility
Company Size
51-200 employees
Headquarters
Latham, NY
Year Founded
1967
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