Job Description

Automotive Service Advisor | $70K Base + 1% GP Commission | Mon-Fri

Don's Auto Center
Location: Lawrence, Kansas
Schedule: Monday-Friday, 7:30 a.m.-5:30 p.m.
Pay Rate: $70,000 base salary
Pay Type: Salary + 1% gross profit commission
Earning Potential: Up to $90,000

How to Apply (IMPORTANT)

We move fast — and so should you.

Step 1: Apply

Step 2: Complete a quick phone interview with our AI assistant “Paige” (takes about 10 minutes)

After you apply, you’ll receive an automated text message with a phone number you can call at your convenience to complete the interview. Candidates who complete the Paige interview get priority.

About Don's Auto Center

Don's Auto Center is seeking an experienced Automotive Service Advisor in Lawrence, Kansas. This salaried position offers a $70,000 base plus 1% gross profit commission, with earning potential up to $90,000. You'll work Monday through Friday in a busy, AAA-approved independent repair shop with consistent workflow, supported by health, dental, and vision coverage, retirement benefits, paid time off, and ongoing training.

Key Responsibilities

• Greet customers and provide an excellent automotive service experience.
• Write estimates and clearly present service and repair recommendations to customers.
• Answer incoming calls and schedule service appointments.
• Communicate clearly with customers and automotive technicians throughout the repair process.
• Order parts and help coordinate shop workflow efficiently.
• Maintain accurate, organized repair orders and service documentation.
• Shuttle customer vehicles as needed.

Qualifications

• 3+ years of Automotive Service Advisor experience in an independent repair shop REQUIRED
• Experience writing automotive repair estimates and selling recommended services.
• Strong customer service and sales skills.
• Excellent phone, verbal, and customer communication skills.
• Strong organizational skills and the ability to work effectively with technicians and other team members.
• Demonstrated reliability, follow-through, positive attitude, and strong work ethic.
• Able to follow the shop's job-related uniform, hygiene, and safety requirements.

Compensation & Benefits

• $70,000 base salary.
• 1% gross profit commission.
• Earning potential up to $90,000.
• Employee health, dental, and vision insurance premiums covered by the employer; employees may pay out of pocket to add eligible family members.
• 401(k) with a 3% employer contribution; employee contribution is not required to receive the 3% employer contribution.
• Two weeks of Paid Time Off, accrued based on days worked.
• Paid holidays.
• ASE certification reimbursement.
• Ongoing training opportunities and Lunch & Learns.
• Uniforms provided.

Why Work Here

Don's Auto Center offers a Monday-Friday schedule and a busy, AAA-approved independent repair shop environment with consistent workflow. The role combines customer service, automotive sales, repair-order management, parts coordination, and direct communication with technicians, along with ongoing training opportunities and Lunch & Learns.

Apply today and complete your initial screening with Paige to be considered for the Automotive Service Advisor opportunity with Don's Auto Center.

Additional Requirements

Some positions may require a valid driver’s license, motor vehicle record review, background screening, drug or alcohol screening, or other job-related pre-employment requirements based on the duties of the position, the client’s lawful requirements, and applicable law. Any screening will be conducted at the legally permitted stage and in accordance with applicable federal, state, and local law. Qualified applicants, including those with criminal histories, will be considered in accordance with applicable law.