Job Description

Automotive Service Advisor – $80K–$100K+ – No Weekends

Location: Medfield, MA
Schedule: Monday–Friday | 8:00 AM – 5:00 PM
Compensation: Base Salary + GP Bonus Structure
Earning Potential: Base Salary $68,000 (PLUS Weekly GP Bonuses) - Earn over $100k+ Annually with Bonuses!
Pay Schedule: Weekly

Promotive is hiring an experienced Automotive Service Advisor for a highly respected, family-owned repair shop in Medfield, MA This is an excellent opportunity for a customer-focused professional who enjoys building relationships, selling automotive services, and being part of a close-knit team environment.

This shop has been serving the community for decades and has built a strong reputation for honesty, quality repairs, and outstanding customer service. If you’re looking for a stable Monday–Friday role with strong earning potential, paid training, and a supportive team culture, this could be the right fit for you.

Key Responsibilities

• Greet customers and build strong relationships through exceptional customer service
• Create repair estimates and explain recommended services clearly and professionally
• Sell maintenance and repair services while helping customers prioritize vehicle needs
• Source and coordinate parts for repairs and scheduled services
• Communicate effectively with technicians throughout the repair process
• Monitor repair progress and provide timely updates to customers
• Maintain accurate records using shop management and digital inspection software
• Help drive shop performance through strong sales and customer retention

Qualifications

• 2+ years of experience as an Automotive Service Advisor or Service Writer
• Strong sales and customer communication skills
• Automotive repair knowledge and estimating experience preferred
• Ability to upsell maintenance and repair services ethically and confidently
• Experience working in an independent shop or dealership environment
• ASE certifications preferred
• Valid driver’s license required
• Must be able to pass a background check and drug screening
• Positive attitude and strong team-oriented mindset

Compensation & Benefits

• Base salary starting around $68,000 plus GP bonus opportunities
• Total earning potential of $80K–$100K+ annually
• Weekly pay schedule
• Potential weekly bonus opportunities
• Medical insurance available (shop contributes toward coverage)
• Dental insurance with employer contribution
• Vision insurance available
• 401(k) with 3% match after one year
• Paid vacation and PTO
• 6 paid holidays
• Paid training and continued education opportunities
• Uniform shirts provided
• Unused PTO paid out at end of year
• Monday–Friday schedule — No weekends

Why This Shop Stands Out

• Family-owned and operated business with decades of community trust
• Stable, long-term leadership and supportive ownership
• Strong team culture with company events and team outings
• Modern technology including Tekmetric, AutoTech IQ, Snap-On, and Autel equipment
• ATI coaching and ongoing professional development
• Clean and organized independent repair facility
• High average repair order values and strong customer base
• Team-focused environment that values personality and culture fit

If you’re an Automotive Service Advisor who enjoys helping customers, working with a strong team, and being rewarded for your performance, we’d love to connect with you. Apply today and explore this opportunity in Medfield, MA!