Job Description

Automotive Sales Representative

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Acura of Thornhill, Thornhill, ON L4J1A1

Do you enjoy building relationships, helping customers, and achieving goals? Are you passionate about vehicles and delivering exceptional service? If so, we’d love to meet you.

As an Automotive Sales Consultant at Acura of Thornhill, you’ll play a key role in helping customers find the right vehicle while creating a seamless and enjoyable buying experience. Whether customers are purchasing their first Acura or upgrading to a new model, you’ll be their trusted advisor throughout the journey.

Primary Responsibilities:

• Greet customers in a friendly, professional, and welcoming manner.

• Understand customer needs and recommend vehicles that fit their lifestyle and budget.

• Conduct vehicle walkarounds, demonstrations, and test drives.

• Guide customers through the entire sales process from initial contact to vehicle delivery.

• Ensure every customer interaction exceeds expectations.

• Follow up with leads, prospects, and previous customers.

• Develop referral and repeat business opportunities.

• Maintain accurate customer records in the dealership CRM.

• Build trust through consistent communication and exceptional service.

• Meet and exceed individual and team sales targets.

• Stay current on Honda products, technology, incentives, and promotions.

• Participate in ongoing training and professional development programs.

• Maintain knowledge of competitor vehicles and market trends.

• Coordinate and conduct vehicle deliveries.

• Review vehicle features, technology, warranties, and maintenance schedules.

• Introduce customers to the service department to support long-term ownership satisfaction.

What You'll Bring:

• 1-3 years a utomotive luxury vehicle sales experiencepreferred​

• Excellent communication and interpersonal skills.

• Strong organizational and time-management abilities.

• Self-motivated with a positive attitude and strong work ethic.

• Comfortable using computers, CRM systems, and digital communication tools

• ValidOMVIC licensed

• Valid driver’s license with a clean driving record.

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Why Work with Pfaff?

• Competitive Compensation - whether you are working in sales, service, parts, or in a support function, Pfaff offers a competitive compensation package.

• Health Benefits – full-time employees have access to health, dental, long-term disability and life insurance.

• Growth Potential – we want to support your success! We provide access to opportunities for growth in both Canada and the U.S.

• Stock Purchase Program - Pfaff employees can purchase the Lithia & Driveway stock (NYSE: LAD) at a discount.

Pay: From $75,000 - $124,000/yr based on ability to sell effectively.

Vacancy: This is an existing vacancy.

We thank all applicants for their interest in Pfaff Automotive Partners – please note due to the volume of applicants, only those selected for an interview will be contacted.

Please note: We do not use artificial intelligence (AI) to screen, assess, or select applicants at any stage of our recruitment process

Pfaff Automotive Partners is an equal opportunity employer and is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your application.